Pen works everywhere, except the Surface app

sugarbowl06

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Aug 19, 2014
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I did a fresh install of win 8.1 Enterprise on my surface 3. Everything works great except for 2 things.

1) When i open the 'Surface' app, the pen is not recognized within that app (even though the dot still shows on the screen)
2) When i open the 'System' page, there is no Surface logo, which i believe used to be there.

Does anyone know if these 2 issues are related and if there is a way to resolve them ?

thanks,
 

Muessig

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Sep 30, 2012
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If you have just performed a fresh install, can you make sure you're completely up to date? It sounds like the fresh install might not have patched in these features. Try updating the app / doing some windows updates and see if you still have the problem.
 

sugarbowl06

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Aug 19, 2014
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Everything is up to date as far as windows update is concerned. And there aren't any question marks in the Device Manager list.

For issue #2, this is a simple registry line that can be inserted for displaying an OEM logo on the services page.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\OEMInformation]
 

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