1. sugarbowl06's Avatar
    I did a fresh install of win 8.1 Enterprise on my surface 3. Everything works great except for 2 things.

    1) When i open the 'Surface' app, the pen is not recognized within that app (even though the dot still shows on the screen)
    2) When i open the 'System' page, there is no Surface logo, which i believe used to be there.

    Does anyone know if these 2 issues are related and if there is a way to resolve them ?

    thanks,
    06-02-2015 03:15 PM
  2. Muessig's Avatar
    If you have just performed a fresh install, can you make sure you're completely up to date? It sounds like the fresh install might not have patched in these features. Try updating the app / doing some windows updates and see if you still have the problem.
    06-02-2015 03:38 PM
  3. sugarbowl06's Avatar
    Everything is up to date as far as windows update is concerned. And there aren't any question marks in the Device Manager list.

    For issue #2, this is a simple registry line that can be inserted for displaying an OEM logo on the services page.
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\OEMInformation]
    06-03-2015 11:01 AM

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