08-20-2015 11:56 PM
53 123
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  1. Bataar's Avatar
    So far, my experience running Windows 10 on my Surface 3 has been far from pleasant. In tablet mode, it is practically impossible for me to scroll the start screen. If it does move, it is so slow and clunky it never gets to the right spot. Swiping from the left edge to bring up the multitask view rarely works either. It will flash quickly to the multitask view and then go right back to the app I was last viewing. The Edge browser runs incredibly slow and clunky as well. Trying to scroll through a page, even a pretty simple and clean page is slow, clunky, and painful.

    After a reboot, I tried to swipe up so I could log in, but it was so jerky/clunky I never could get it to swipe up all the way to bring up the login screen. I had to attach the keyboard and do it that way. After entering my credentials, it just took me to a black screen. I had to press the power button a couple of times to get it to take me back to the lock screen where I could try logging on again.

    It seems to have difficulty charging the battery. After working with this for a while, I plugged it into the charger once the battery was down to around 14%. After nearly 3 hours, it was still at 14%. The icon in the systray looked like it was charging and the white LED was illuminated on the charger, but it seems like it didn't charge at all. When I click on the battery icon in the systray, it will sometimes say "not charging" despite being plugged in. Never had this issue with Windows 8.1.

    I've also had problems typing. When trying to reply to this thread using Edge, I could not get the cursor to show up in the message field. I would try both tapping with my finger and using the track pad to click the cursor into the field and it would never appear. I finally tried opening the window in IE and it sort of worked. I could get the cursor to appear, but when I started typing, it would only recognize a keystroke every few seconds. I would have to press a key, wait for the letter to appear, sometimes this would take several seconds before I could press another key. To get this message, I typed it out in Notepad (which worked fine) and pasted it in.

    After work today, I'm going to try to do a clean install. If that doesn't work, can you factory reset the Surface 3s? I'll definitely want to go back to Windows 8.1 if I can't get this to work. If anyone has any other suggestions, please let me know.
    07-30-2015 11:35 AM
  2. enixon's Avatar
    I wouldn't do a clean install. I tried that on my Surface 3 LTE and it bricked it, I am no kidding. I couldn't restore from a factory image, the HDD wasn't recognized anymore. It was ridiculous.

    My experience with Windows 10 on two Surface 3 LTEs is the exact same. Virtually no drivers (no display driver, display adapter driver, no SD card driver, device couldn't sleep, brightness didn't work, etc). So without a lot of drivers, animations looked so terrible, everything loaded so slow, it took minutes for the device to shut down. I would recommend users who own a Surface 3 or LTE to not upgrade yet. I know people who own a Surface 3 and their upgrade went great, but I had two units who did not receive drivers from the "upgrade" or clean install.
    oditius likes this.
    07-30-2015 12:31 PM
  3. michail71's Avatar
    Brightness bug was just fixed through driver update.
    07-30-2015 01:59 PM
  4. Bataar's Avatar
    Hmm, maybe I'll just factory restore it. I'm assuming that's possible. It's a new tablet so I don't have much to risk in doing so.
    07-30-2015 02:47 PM
  5. Robert Brathe's Avatar
    no Problems with updating my s3 LTE.
    But not Tried an full restore
    07-30-2015 03:26 PM
  6. enixon's Avatar
    I am going to try to reupgrade to Windows 10 since a lot of people are saying they issued a drive update for the Surface 3.
    07-30-2015 03:58 PM
  7. michail71's Avatar
    I am going to try to reupgrade to Windows 10 since a lot of people are saying they issued a drive update for the Surface 3.
    Yes, it's like a whole new system with today's update.
    07-30-2015 04:11 PM
  8. michail71's Avatar
    Hmm, maybe I'll just factory restore it. I'm assuming that's possible. It's a new tablet so I don't have much to risk in doing so.
    Just get the driver updates today and see what that does for you. I had identified all those issues last week and couldn't figure out why other people weren't noticing how bad it was.
    07-30-2015 04:13 PM
  9. Bataar's Avatar
    Sweet, I got the new drivers from Intel and they seem to have resolved the performance issues. I still can't post replies here using Edge as I can't get the cursor to appear in the message field, but oh well.
    07-30-2015 05:41 PM
  10. enixon's Avatar
    I can say that the latest updates have fixed the performance of my Surface 3 LTE 100%. I can't say the same for Edge's JavaScript loading, since for some reason websites today decide to use terrible advertisements to hinder the use of their website.
    07-30-2015 06:01 PM
  11. michail71's Avatar
    I can say that the latest updates have fixed the performance of my Surface 3 LTE 100%. I can't say the same for Edge's JavaScript loading, since for some reason websites today decide to use terrible advertisements to hinder the use of their website.
    Have you grabbed the Windows Central tablet app? It does a beautiful job serving up this sites content.

    Are you using Edge with touch or mouse/trackpad? Touch is always 100% responsive while mouse gets jerky and hung up.
    07-30-2015 07:40 PM
  12. jkellywilkerson's Avatar
    After upgrading to Windows 10 on my Surface 3, the floating tool/color palette that was available on OneNote is now gone. I can't find anywhere in the settings to display it or enable it for either version (Modern 2013 or standard desktop 2013). Anyone with ideas on how to re-enable that, please share. I'd be extremely grateful for the help in solving this. Worked perfectly before upgrading to Windows 10. I know that shouldn't have anything to do with Office programs or apps, but it absolutely did. It was working Tuesday night, I upgraded Wednesday, it was gone when needed Thursday night.

    Thanks in advance,

    Kelly.
    07-31-2015 03:32 PM
  13. michail71's Avatar
    The OneNote app in Win 10 sucks! Submit the feedback, then search OneNote sucks and upvote those results. It's another case of the MS gutting what was a good app.

    The Desktop OneNote is nice but the button currently only works to open the app store version.
    08-01-2015 12:27 AM
  14. dmccubbi's Avatar
    Yes, just tried to use color palette, after upgrading. Also, just have a thin line pen. The old version was very intuitive. Not so this one. Am thinking of going back to Windows 8.1.
    08-03-2015 12:56 PM
  15. michail71's Avatar
    Normally I can at least see why design changes were made even if I don't agree with them. What happened to OneNote I just don't understand. It's like they just went and yanked out as much as possible.

    They probably did a study where first time users got confused. If they were trying to simplify it Microsoft needs to learn that simple does not mean featureless. It's ok to have a learning curve for advanced features. If people like the product enough they'll put in some time for discovery.

    The only other thing I can think of is they are trying to drive people to the desktop version.
    08-03-2015 01:26 PM
  16. Euell Gibbons's Avatar
    Two big bugs I have are:

    1. When using desktop apps there is frequently no way to get the keyboard to come up when I need it.
    2. When the taskbar? (or charms bar, or whatever it is called now) slides in from the right often the bottom half is missing, or sometimes the whole thing is missing.
    08-03-2015 05:18 PM
  17. enixon's Avatar
    Two big bugs I have are:

    1. When using desktop apps there is frequently no way to get the keyboard to come up when I need it.
    2. When the taskbar? (or charms bar, or whatever it is called now) slides in from the right often the bottom half is missing, or sometimes the whole thing is missing.
    I don't know about your second issue, but the first one is easy to fix. Right-click the taskbar and click "Show touch keyboard button".
    Bluerain likes this.
    08-03-2015 10:09 PM
  18. michail71's Avatar
    Two big bugs I have are:

    1. When using desktop apps there is frequently no way to get the keyboard to come up when I need it.
    2. When the taskbar? (or charms bar, or whatever it is called now) slides in from the right often the bottom half is missing, or sometimes the whole thing is missing.
    That is the action center. Can you post a screen shot? I've never seen that happen.
    08-04-2015 08:52 AM
  19. Euell Gibbons's Avatar
    I don't know about your second issue, but the first one is easy to fix. Right-click the taskbar and click "Show touch keyboard button".
    Thanks, I'll try that out tonight.
    08-04-2015 12:41 PM
  20. Euell Gibbons's Avatar
    That is the action center. Can you post a screen shot? I've never seen that happen.
    I will, what is the button-press combo for taking a screenshot? I've never done it before on the S3.
    08-04-2015 12:42 PM
  21. ayejay0601's Avatar
    Definately buggy, but I like Win10 overall...its pretty. My really big issue: It seems to drain the battery even when it is sleeping. I charged to 100%. Watched a movie. Was down to 85%. Put it to sleep for 2 days. Turned it back on, battery was fully drained.
    08-04-2015 01:49 PM
  22. michail71's Avatar
    Definately buggy, but I like Win10 overall...its pretty. My really big issue: It seems to drain the battery even when it is sleeping. I charged to 100%. Watched a movie. Was down to 85%. Put it to sleep for 2 days. Turned it back on, battery was fully drained.
    Turn off WiFi on sleep mode until that gets fixed. The battery will drain faster when sleeping than when using the system. Although sometimes wifi gets wonky when you wake it up. But at least you'll have great battery life.
    Bluerain likes this.
    08-04-2015 02:46 PM
  23. michail71's Avatar
    Definately buggy, but I like Win10 overall...its pretty. My really big issue: It seems to drain the battery even when it is sleeping. I charged to 100%. Watched a movie. Was down to 85%. Put it to sleep for 2 days. Turned it back on, battery was fully drained.
    The snipping tool might be good with the timer. Otherwise it might close. I've been wanting to try the pen double-click.
    08-04-2015 02:49 PM
  24. michail71's Avatar
    Starting to wonder if MS did testing on their flagship line. My desktop is flawless but the Surface 3 is a whole other story right now.

    But I guess MS has to rely on Intel for drivers.
    08-04-2015 02:56 PM
  25. cygnus11's Avatar
    Completely agree. My desktop upgrade was perfect. It took about 30 minutes and so far there has not been one issue. But my Surface 3 is terribly unstable at the moment, specifically the network adapter. I really hope there is an update soon that addresses most of the Surface 3/Windows 10 issues.
    08-04-2015 04:24 PM
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