1. 9001020's Avatar
    I had a Surface 3 at launch but it was dropped, cracking the screen, and it died. I'm considering buying another one. Has the slow charging issue been fixed with the updates over the past few months?
    04-28-2016 09:15 PM
  2. rbcameron's Avatar
    What do you consider a slow charging rate? I don't have the original charger, but an aftermarket charger that puts out 2.1 A. I think it takes about 5.5 hours for a full recharge from a very low battery level.

    - richard
    04-29-2016 10:40 AM
  3. 9001020's Avatar
    That's about hope long it would take me with the included charger. Using a phone charger it would take all night. I would prefer about two to three hours.
    04-29-2016 11:49 AM
  4. jack69453's Avatar
    This has not been fixed and cannot be fixed. Its a problem with the Cherry Trail SOC.

    You will need the get a higher wattage charger and a higher quality (thicker wire) USB cable.
    04-29-2016 04:39 PM
  5. 9001020's Avatar
    That's too bad but I might be able to live with it. The reason I'm thinking about getting it again is that I've recently discovered that there are few laptops with LTE and even fewer with T-Mobile bands. T-Mobile is better than at&t and Verizon in that they don't charge you for going over, and you can get 200MB free for life.
    04-29-2016 08:28 PM
  6. neo158's Avatar
    Originally posted by rbcameron
    What do you consider a slow charging rate? I don't have the original charger, but an aftermarket charger that puts out 2.1 A. I think it takes about 5.5 hours for a full recharge from a very low battery level.

    - richard
    5.5 hours is about how long my Surface 3 takes to charge with the original charger so I wonder if it is fixed, I do charge mine overnight when it needs to be charged.
    04-30-2016 04:00 PM
  7. jack69453's Avatar
    Here is the extract from the Errata (bugs) section of the Intel spec update sheet on the Atom.

    usbcharge.jpg
    04-30-2016 06:30 PM
  8. Steve Adams's Avatar
    Get the dock, it charges much faster than the included charger. The good thing is that most times you get quite a bit of charge in the surface so you only need to charge overnight most times. I use mine heavily all day without charging. Pop it in the dock at night. Same with my wife. uses hers not quite as much as me but charges every night and its good to go for the next day.
    neo158 likes this.
    05-03-2016 04:37 AM

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