10-22-2013 06:10 PM
34 12
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  1. nickftw's Avatar
    Has anyone had their pre order from best buy ship yet? Mine still shows as not shipped. Ordered the 64 gb Surface 2.
    10-20-2013 08:26 AM
  2. russmov's Avatar
    I used future shop for my pre order and mine still says in progress.
    10-20-2013 10:26 AM
  3. polbit's Avatar
    Same here, no shipping as of yet...
    10-20-2013 10:28 PM
  4. Scottyb's Avatar
    My status has been "status not available" for the last few days on my best buy sp2 pre order. Anyone seeing this? Did a chat with best buy online and was told all is fine, but I have a feeling it's not.
    10-20-2013 11:37 PM
  5. nickftw's Avatar
    I had the same status, and emailed them, they said it should be here between 10/26- 11/2, I am tempted to cancel it and just go to a store tomorrow.
    10-21-2013 08:00 AM
  6. berty6294's Avatar
    I had the same status, and emailed them, they said it should be here between 10/26- 11/2, I am tempted to cancel it and just go to a store tomorrow.
    Be cautious, if you are looking for Pro 2 a lot of stores look to have about 5-10 ATM (not sure if they will receive any today not sure what sizes). As far as Surface 2 a lot have only 2 of 32GB and no 64GB so far (again not sure if they will be getting their shipments in today)
    10-21-2013 08:32 AM
  7. Scottyb's Avatar
    What data we you originally given for delivery when you placed order? I was given 10/22-24
    10-21-2013 09:05 AM
  8. nickftw's Avatar
    I was never given a date, just the one they sent me in email when I finally asked.
    10-21-2013 09:24 AM
  9. berty6294's Avatar
    When I almost pre ordered mine online our mcsa said id probably get it Wednesday.
    10-21-2013 09:32 AM
  10. phrozenghost's Avatar
    What data we you originally given for delivery when you placed order? I was given 10/22-24
    I was given the same for the 128gb pro
    10-21-2013 09:33 AM
  11. Scottyb's Avatar
    I was given the same for the 128gb pro
    What is the current status of your order? I just emailed best buy for an update
    on mine.
    10-21-2013 11:11 AM
  12. phrozenghost's Avatar
    What is the current status of your order? I just emailed best buy for an update
    on mine.
    Order says in process, item itself says status not available, payment was validated

    Attachment 47532
    10-21-2013 11:20 AM
  13. Scottyb's Avatar
    Order says in process, item itself says status not available, payment was validated

    Attachment 47532
    exact same as mine.
    10-21-2013 11:24 AM
  14. Scottyb's Avatar
    I did get an email from best buy this morning saying the 64gb sp2 I preordered originally will be available for pickup in the morning. What's funny is that order was supposed to be canceled the same day I pre ordered the 128 online. If it still hasn't shipped in the morning I will prob just go to store and try to get a 128.
    10-21-2013 11:35 AM
  15. VagrantWade's Avatar
    Best buy is pretty slow about rolling out order updates.
    10-21-2013 12:22 PM
  16. nickftw's Avatar
    must be for only orders that u have shipped, I did a online order for a ps3 for in store pick up and it was ready in 20 minutes, updated very quickly
    10-21-2013 12:57 PM
  17. phrozenghost's Avatar
    must be for only orders that u have shipped, I did a online order for a ps3 for in store pick up and it was ready in 20 minutes, updated very quickly
    Never had any issues with pick up orders from Best Buy just pre-orders and deliveries (Not counting EBay Now)
    10-21-2013 12:59 PM
  18. VagrantWade's Avatar
    must be for only orders that u have shipped, I did a online order for a ps3 for in store pick up and it was ready in 20 minutes, updated very quickly
    I've preordered MANY things from Best Buy and this is how it always goes. They just take forever to update all orders. And every time you see hundreds of people freaking out about their order status not being updated.

    It happened here even with the 920.
    10-21-2013 01:06 PM
  19. Scottyb's Avatar
    I've preordered MANY things from Best Buy and this is how it always goes. They just take forever to update all orders. And every time you see hundreds of people freaking out about their order status not being updated.

    It happened here even with the 920.
    so do you normally get you pre orders when you were supposed to?
    phrozenghost likes this.
    10-21-2013 01:11 PM
  20. nickftw's Avatar
    I don't think its asking much to have order updates through the entire process. It does kind of suck to see your order not change status one time, and then all of a sudden it says shipped, esp when a product will be out tomorrow, and others have updates on their orders already.
    If amazon and other retailers can do it, so can best buy.
    phrozenghost and Scottyb like this.
    10-21-2013 01:12 PM
  21. VagrantWade's Avatar
    so do you normally get you pre orders when you were supposed to?
    Yes. They just take forever to add the shipping info to your order. I've gotten preorders delivered to me before they updated my order. That was one day shipping though.
    phrozenghost likes this.
    10-21-2013 01:33 PM
  22. phrozenghost's Avatar
    Chatted with Best Buy:

    "You're order is pending the release of the device. At this time we have an estimated delivery date of 10/30-11/08"

    I asked why I was charged for expedited shipping (2-3 day shipping) which I was told when I ordered that it would guarantee the order arriving on release day or the day after. They told me that if it doesn't arrive by Wednesday they'll refund the shipping for me.
    10-21-2013 02:14 PM
  23. nickftw's Avatar
    I cancelled my order and will go to a store tomorrow, I live 5 minutes from a store, so no point in this shipping bs. lol
    10-21-2013 02:53 PM
  24. Scottyb's Avatar
    My order status finally updated to preparing for shipment! I feel better now that I will get it this week. Didn't get an email on it though just had to ck the website.
    10-21-2013 04:13 PM
  25. DCForever001's Avatar
    Mine has transitioned to Preparing Order. I hope it ships tomorrow. I paid for next day.
    10-21-2013 06:33 PM
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