10-01-2015 02:08 AM
58 123
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  1. Coreldan's Avatar
    If you think it might fall within warranty replacing, they'd likely give you a SP3 instead, has happened to many people :P
    08-29-2014 07:00 AM
  2. sweatshopking's Avatar
    Had a pro 2 since like march. suddenly has started just randomly restarting. no bsod, just turns off, and then on. typing away on word, or using the internet, doesn't matter. just suddenly restarts. nothing showing in the event viewer except device didn't turn off properly. Any ideas? windows reset hasn't fixed it.
    10-06-2014 07:31 PM
  3. MBytes's Avatar
    Had a pro 2 since like march. suddenly has started just randomly restarting. no bsod, just turns off, and then on. typing away on word, or using the internet, doesn't matter. just suddenly restarts. nothing showing in the event viewer except device didn't turn off properly. Any ideas? windows reset hasn't fixed it.
    When it restarts, do you see Windows restarts, or the device just turns off on your immediately, and starts up?
    Does the problem happen when the keyboard is NOT attached to the device?
    Can you make sure that all ports of the device are clean?
    10-06-2014 07:37 PM
  4. sweatshopking's Avatar
    Happens with or without keyboard. Just suddenly black then the spinning circles for windows loading. All ports are clean.
    10-13-2014 07:07 PM
  5. zocster's Avatar
    Hmm had to do a reset on a 1 week old pro 2, bought it second hand, and when I got it, the guy didn't reset, still has his ugly face on the login screen!

    None of this apply though.

    Sent from my Q10 using Tapatalk
    10-15-2014 03:06 AM
  6. dashbarron's Avatar
    Happens with or without keyboard. Just suddenly black then the spinning circles for windows loading. All ports are clean.
    Urgh, SSK. I have to see you here and TR? I no longer feel safe.

    But I was just thinking I should run the Windows updates on my Surface Pro 2, but I'm a little skittish now....
    10-16-2014 09:31 AM
  7. BreatheDaisy's Avatar
    what should we do for that unexpected shutdowns?
    I have had 3 times today, I bought it less than a month ago,
    and thinking of exchange or refund.
    11-21-2014 11:21 AM
  8. elee1's Avatar
    I have my surface pro 2 replace twice but I am still getting this unexpected shutdown. Is there a way I can get a replace to the surface pro 3
    10-01-2015 02:08 AM
58 123

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