1. Lisa Petker's Avatar
    I have noticed that every now and then I get some weird hazy line on the screen of my surface. I noticed it when I was scrolling long webpages, my husband thought it was just old navy's website, nut then I saw it do it on my screen. Is there anyone else experiencing this? I can't get a picture of it because it is unpredictable and I never know when it is going to happen.

    lp
    11-21-2013 09:03 AM
  2. Laura Knotek's Avatar
    Do you have all the latest Windows Updates, including graphics drivers?
    11-21-2013 10:43 AM
  3. Daniel Gandolfo's Avatar
    Wrong forum!!!
    11-21-2013 11:42 AM
  4. Laura Knotek's Avatar
    Wrong forum!!!
    Moved to correct forum.
    11-21-2013 01:10 PM
  5. MBytes's Avatar
    Sounds like a faulty display.
    11-21-2013 07:21 PM
  6. stephen_az's Avatar
    I can't answer for Surface Pro 2 yet, but if you have the Modern UI IE11 browser in Surface Pro set to certain zoom settings, a horizontal line will occasionally appear while scrolling. If the issue is in that browser, check to see if the problem occurs only when slightly zoomed. If it does, it is not probably not a display fault, just a perpetuation of a minor 1080P IE11 quirk....
    11-22-2013 02:04 AM
  7. chezm's Avatar
    I cannot say I experienced this on my surface pro 2...you may have a defective device.
    11-23-2013 12:55 PM
  8. Stinomus's Avatar
    Agree with stephen_az, I have seen the same thing every now and then on images but the slightest zoom makes it disappear. It's not a hardware fault.
    11-28-2013 12:52 AM
  9. garion86's Avatar
    Hello all
    I've just bought a surface pro (first edition) and sometimes in explorer i see that line, but it disappear quickly on its own.
    Is possible to fix this issue? I'm hoping it's just a software problem and not hardware (caused by heat or something..)
    07-07-2014 11:34 PM

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