1. apoc527's Avatar
    So, I thought I would make a separate post because I didn't see anything immediately similar to the issue I'm suddenly having after the recent firmware update. Basically, twice now I've shut the Type Cover 2 on my SP2 (or even hit the power button to put it to sleep) and I've come back a bit later and found the device to be rather warm (sometimes really dang hot), on (despite the cover being closed) and the battery significantly drained. For example, today it was at 100% this morning and I just opened and turned it on once, then left it on a desk. A few hours later, it was warm to the touch, 77% power left, and the screen was on, despite the Type Cover 2 being closed.

    Strange, huh? I have no idea why this suddently started happening, and I don't know if it's related to the firmware update or something else entirely. I suppose I could try refreshing it and seeing if that helps.
    12-19-2013 03:58 PM
  2. ioaniro's Avatar
    Same here. I press the button to put it in hibernate and I find it on and warm/hot. I'm guessing the last update series. No idea if I should try a restore point but is annoying to triple check if its off every time...
    12-19-2013 04:12 PM
  3. JohnnyCanuck's Avatar
    Same problem but with a twist ... even when I shut it down, it sometimes powers up spontaneously. Tried refreshing it and it solved the problem for a couple of days before it started happening again.

    Contacted MS support and they are replacing my SP2.
    12-19-2013 04:25 PM
  4. apoc527's Avatar
    I have not seen mine spontaneously boot up from being entirely off, but if that happens, I'll take the support route. For now, I'll probably just watch and wait and hope it was related to the recent updates. I certainly never had any issues like this before!
    12-19-2013 04:59 PM
  5. Cleavitt76's Avatar
    It is related to the firmware update released on 12/10/2013. See this article for more info...

    Microsoft pulls faulty Surface Pro 2 firmware update | ZDNet

    My SP2 is waking up from sleep on its own and the processor will get stuck at ~10 - 20% (system interrupts) and run the battery down when it's not being used. I have been doing full shutdowns the last few days when I don't plan to use it again for a while. Hopefully MS will release a fix or just release the previous firmware in the next few weeks.
    Last edited by Cleavitt76; 12-19-2013 at 06:50 PM.
    12-19-2013 06:37 PM
  6. muitosabao's Avatar
    Iup, i'm also experiencing this. I think it's all related to the latest update's problems. Also, wonky battery.
    12-20-2013 07:12 AM
  7. bluetroll's Avatar
    the freaking update messed up my sp2.

    it won't even charge the device.
    12-20-2013 09:59 AM
  8. MBytes's Avatar
    the freaking update messed up my sp2.

    it won't even charge the device.
    While it is a temporary fix, at least you should be able to charge it until Microsoft fix their mess, and this time properly test their firmware, and not rush it out.
    1. Shut down.
    2. Hold vol + and power button for 15 sec. Surface logo may flash etc. but don't let go for 15 sec.
    3. Let go of both buttons
    4. wait 10 secs.
    5. Press power button to start up.
    12-20-2013 11:58 AM
  9. WScottCross's Avatar
    I'm in the same boat. Battery Bar is reporting 46% wear on my battery. I'm hoping that's just due to misreported values from the wonky firmware update.
    12-20-2013 08:59 PM
  10. MBytes's Avatar
    That's ok, even if it's true, just RMA it.
    12-20-2013 09:02 PM
  11. WScottCross's Avatar
    I followed your reset procedure above and it reset my wear to 0%. I'm relieved, but I hope they fix it soon.
    MBytes likes this.
    12-21-2013 03:16 PM
  12. MBytes's Avatar
    Ah excellent! Thank you for the feedback, it will help others.
    12-21-2013 06:45 PM
  13. unstoppablekem's Avatar
    While it is a temporary fix, at least you should be able to charge it until Microsoft fix their mess, and this time properly test their firmware, and not rush it out.
    1. Shut down.
    2. Hold vol + and power button for 15 sec. Surface logo may flash etc. but don't let go for 15 sec.
    3. Let go of both buttons
    4. wait 10 secs.
    5. Press power button to start up.
    Thank you so much, this fixed my issue! Instead of the battery showing 5%, it shows 100% now. :D
    12-22-2013 07:36 PM
  14. MBytes's Avatar
    Awesome! Thanks for the feedback.
    12-22-2013 09:24 PM
  15. apoc527's Avatar
    Not sure what happened, but mine is basically functioning normally again. Still, I'll be happy when the official firmware update fix comes out.
    12-24-2013 06:18 PM

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