02-09-2014 10:14 AM
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  1. raxy21's Avatar
    Updated Surface Pro 2 firmware likely to be released on January 14th - Neowin

    Those who had problem with Surface pro 2 December firmware update,new update will be coming on January 14th.
    01-03-2014 02:02 PM
  2. Great deal's Avatar
    Not soon enough! - disappointing they released something that screwed the hardware, got to hand it to Apple, they win (generally) only on this 1 point for me, just happens to be a damn important point!
    01-03-2014 05:52 PM
  3. apoc527's Avatar
    I don't know how trustworthy that article is...I am not going to be surprised if the firmware update gets pushed out sooner, but hey, it's nice to have a date. I'm going nuts checking my SP2 every hour to see if it's turned itself back on!
    01-03-2014 06:02 PM
  4. cre8tivspirit's Avatar
    Until this update comes out, my SP2 just sits at home turned off an unused until I come home. I can't risk taking it anywhere with me for fear that it will run out of battery before I can get an opportunity to charge it. It's a shame too because I was able to go a full day of use at work and never worry before the December update rolled out.
    01-05-2014 08:21 PM
  5. snakebitten's Avatar
    You can't take the charger with you? Just in case?

    I have chargers at home, work, and in backpack. I don't like forgetting to take it with me. :)

    Same with cheap reading glasses. I have them staged everywhere.
    01-07-2014 01:05 AM
  6. randomscandinavian's Avatar
    Until this update comes out, my SP2 just sits at home turned off an unused until I come home. I can't risk taking it anywhere with me for fear that it will run out of battery before I can get an opportunity to charge it. It's a shame too because I was able to go a full day of use at work and never worry before the December update rolled out.
    It gets quite warm inside its leather case when it turns itself on in the night. The first time I awoke and I couldn't understand where that fan sound was coming from. I wonder about people who has their Surfaces in a homemade wool cozy from Etsy or something like that. If their devices can get hot enough to take damage. Probably not. But electrical things turning themselves on make me uneasy.
    01-07-2014 04:28 AM
  7. cre8tivspirit's Avatar
    You can't take the charger with you? Just in case?

    I have chargers at home, work, and in backpack. I don't like forgetting to take it with me. :)

    Same with cheap reading glasses. I have them staged everywhere.
    I'm not always near any place to plug in and charge. Besides, I'm usually moving around too much to be tethered to a charger.
    01-07-2014 06:47 AM
  8. snakebitten's Avatar
    Ah, got ya.

    I'm mobile nowadays. Must be on the grid 24\7 for work. But electricity is like air. Gotta have it. Battery and charging methods are as important as bandwidth.

    Fortunately, easier today than ever in history. LTE, WiFi, and AC converters for vehicles have changed my life. No ball & chains anymore. Progress!
    01-08-2014 02:33 PM
  9. Masaaki-MtOlympus's Avatar
    I got 'System hardware update' today. But the date shows '10/24/2013'.

    Should I be worried about?

    SP2: 256GB, 8GB RAM, Firmware update in mid December -failed/cancelled.
    01-12-2014 12:05 AM
  10. randomscandinavian's Avatar
    I got an update with that same date a few weeks ago, some time in December! This was after I had already updated with the infamous December firmware update discussed here. At least after I thought I had successfully downloaded and installed it. I never went back to look for update errors afterwards, just on occasion for new updates.
    01-12-2014 07:19 AM
  11. Masaaki-MtOlympus's Avatar
    hmm...that's interesting....a system hardware update with the strange date (10/24/2013) delivered on different date depending on the user?

    My SP2 actually have some power consumption symptoms, I guess. Battery level quickly goes down to %60 or something, and it says 6hr, but suddenly drops to 2hr. I thought this is something related to CPU throttling, because calculation is based on the current draw by the running applications. But indeed, it goes very quickly down to 20% or something, even just using web browser. So, the total battery life is just 3 or 4 hours, practically. Also, I had a couple of times, the OS started by itself, but I thought that's because I accidentally touched power button in the bag. Reading through several threads here, my SP2 might be a victim of the December firmware update.

    Anyway, I'm not so bothered, since I use SP2 mostly with AC/DC adapter so I haven't contacted MS. Just for today, I'm testing without AC/DC adapter, and it seems the battery life is much better, but who knows tomorrow......I'll report back.

    I usually trust system updates for other PC desktops, but I don't install drivers because they are usually optional. Unless something is terribly wrong, I don't install these third party drivers (don't fix if it's not broken - policy). But SP2 is a MS-made hardware, and driver updates come directly from MS.....what I should do...I'm not so sure after reading all these troubles.
    01-12-2014 11:06 AM
  12. Great deal's Avatar
    Had a hardware update that auto installed, no idea what it did or was a fix for firmware issue?
    01-14-2014 10:15 AM
  13. randomscandinavian's Avatar
    New updates for me today:

    Microsoft Silverlight 5.1.20913.0
    KB2565063

    It's been powered off for about a week now so these may not be the legendary Jan 14th update we've been waiting for. I don't know. Would have been nice if there had been actual information about what is going on.
    01-14-2014 11:40 AM
  14. garak0410's Avatar
    I got the standard updates today around 12PM central but still no firmware...I need it...badly...battery has suffered and it just randomly reboots when I do nothing to it (assuming it is part of the "sleep" bug.)
    01-14-2014 01:45 PM
  15. randomscandinavian's Avatar
    A few hours later: another 5 updates available. Three different Windows 8.1 updates.
    01-14-2014 02:55 PM
  16. MBytes's Avatar
    On another forum, people are seeing the update. While it's too early to say as it's like only 1-2 people tried, it looks like it the battery problems are solved.
    People are seeing if other problems are solved as well.
    01-14-2014 03:34 PM
  17. Lumia 920's Avatar
    No firmware update for sp2 today
    Mary Jo confirmed on Twitter
    This was just a rumor from Thurrot
    Thanks to hlm and thanks to MSFT
    01-14-2014 03:35 PM
  18. SillyFlamingo's Avatar
    Didn't they promise a fast firmware-fix long before christmas? My sp2 is running smoothly but i can imagine the frustration of some people here.
    01-14-2014 03:40 PM
  19. Dos101's Avatar
    No firmware update for sp2 today
    Mary Jo confirmed on Twitter
    This was just a rumor from Thurrot
    Thanks to hlm and thanks to MSFT
    Do you have links to those tweets handy? Can't seem to find them.
    01-14-2014 03:41 PM
  20. jhoff80's Avatar
    She doesn't confirm that it's not today. She says she hasn't heard out today. We still might not get an update, but there's a difference between those two things.

    i asked them and they refused to say. but maybe someone there told you it'd be the case. they still might. day isn't over :)
    https://twitter.com/maryjofoley/stat...86727021580288
    01-14-2014 03:53 PM
  21. apoc527's Avatar
    I hope this fixes it, because now my SP2 isn't even charging right. I'll plug it in, the light on the charger is lit up, then when I come back in the morning, the light is off, and the thing had barely charged at all. I'm giving MS a chance to fix this with an update, otherwise it's time for an exchange! (Because I love my SP2 and want it to work properly!)
    01-14-2014 04:07 PM
  22. MBytes's Avatar
    Looks like it was a placebo effect, with the people that notice the normal Windows update today. So... no updates.
    01-14-2014 04:21 PM
  23. apoc527's Avatar
    Any advice on the "not charging properly" thing?
    01-14-2014 04:27 PM
  24. garak0410's Avatar
    Didn't they promise a fast firmware-fix long before christmas? My sp2 is running smoothly but i can imagine the frustration of some people here.
    My frustration is the battery for sure but also the random reboots when the Surface is just sitting alone, no one touching it. Happens when it tires to sleep.
    01-14-2014 04:54 PM
  25. Dos101's Avatar
    Any advice on the "not charging properly" thing?
    Shut your Surface down. Then hold down the power button and volume up button at the same time for 15s. The Surface logo will flash, but keep holding it for 15s. After 15s wait a few seconds then turn your Surface on normally.
    01-14-2014 05:01 PM
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