1. JSB544's Avatar
    Sorry if this is the wrong section for this (it sorta has to do with the Surface Pro, so I'll give it a whirl). Has anybody used the Surface Plus Program yet? How long did it take for you to get a shipping confirmation? I took advantage of it last Sunday, but I haven't heard anything and was wondering if anybody else had any experience with it.
    08-15-2017 11:50 AM
  2. ClintRo's Avatar
    I ordered mine on the 4th of August and still no confirmation. I did call both Microsoft and Klarna and they said it should be shipping in 6-8 business days, but they are dealing with high demand and might not ship until later this week. You are supposed to get a shipping notice from Microsoft when the device ships.
    08-15-2017 11:53 AM
  3. JSB544's Avatar
    Ok. Thanks! Everybody I talked to kind of gave me the run around so it's good to hear somebody else has ordered it.
    08-15-2017 12:09 PM
  4. ClintRo's Avatar
    I did receive an email from Klarna with purchase information. Nothing really since.
    08-15-2017 01:24 PM
  5. harbour1's Avatar
    Sorry if this is the wrong section for this (it sorta has to do with the Surface Pro, so I'll give it a whirl). Has anybody used the Surface Plus Program yet? How long did it take for you to get a shipping confirmation? I took advantage of it last Sunday, but I haven't heard anything and was wondering if anybody else had any experience with it.
    I signed up on the 10/11th (It was late) and have not received any new info other than an order_waiting status on the page. Called a couple of time and the second person never even looked up my info, just kept going on about how swamped they are with new orders and how everything (including regular Microsoft orders) come from the same warehouse.
    08-19-2017 06:25 PM
  6. ClintRo's Avatar
    Yea, I got the swamped story as well... Still waiting 2 weeks in. Oh well my Surface Pro 3 is still fine.
    08-21-2017 08:13 AM
  7. JSB544's Avatar
    Same here. Nothing new on my end either.
    08-21-2017 04:17 PM
  8. JSB544's Avatar
    Just got off the phone with Klarna. When I called last week to check, they told me they were having some issues with sales tax. When I called back today, they told me they were still having issues with the sales tax, and that it affected a handful of orders. They said they were going to call me back by the end of the week with an updated. I had hoped a week would have been long enough to figure out any issues, though.
    08-21-2017 04:40 PM
  9. ClintRo's Avatar
    This is crap....
    08-21-2017 06:13 PM
  10. nikholaspappas's Avatar
    I ordered mine on Day one and received it on 8/17
    08-21-2017 06:13 PM
  11. ClintRo's Avatar
    What was day one?
    08-22-2017 10:24 AM
  12. harbour1's Avatar
    What was day one?
    August 1st.
    08-22-2017 12:05 PM
  13. ClintRo's Avatar
    Lol... So mine should have been here yesterday...
    08-22-2017 12:13 PM
  14. ClintRo's Avatar
    looks like mine arrived at home today...LOL

    Ordered on the 4th recieved today.
    08-22-2017 12:25 PM
  15. JSB544's Avatar
    Did you ever receive a shipping email?
    08-22-2017 12:34 PM
  16. ClintRo's Avatar
    Nope.... Nothing from Microsoft nor Klarna. And Klarna's website still says pending shipment.
    08-22-2017 01:36 PM
  17. JSB544's Avatar
    Nice. Maybe I'll get lucky, too. Haha. Did you have to sign for it or anything?
    08-22-2017 01:53 PM
  18. ClintRo's Avatar
    Surprisingly they left it there...LOL.

    My daughter picked it up when she got home. I told her she was not allowed to un-box it....LOLOL
    08-22-2017 02:03 PM
  19. JSB544's Avatar
    Haha. I know that feeling... Well, I got fingers crossed hopefully I'll have something waiting for me in the next couple of days.
    ClintRo likes this.
    08-22-2017 02:16 PM
  20. nikholaspappas's Avatar
    FYI, My Shipping Email was in My Spam/Junk folder
    08-22-2017 05:08 PM
  21. JSB544's Avatar
    Yea, no such luck. Mine still says Order_Waiting. Who did they ship it through?
    08-23-2017 06:37 PM
  22. Chase Sillery's Avatar
    What I don't like about this is that I'm a student and selected such, but unsure if they will give me the discount that would usually apply. Also, I ordered mine on September 28, still in the Orderwaiting status, though I'm hoping this doesn't drag out until October 14th which seems to be window of most orders. I'm also wondering if Microsoft provides the Microsoft Points to users as if you were buying it directly from them? I'm glad you guys all went through this first so I could at least know what I was going to deal with.
    10-03-2017 11:41 AM

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