1. BajanSaint69's Avatar
    I've been having issues with my SP and the charger. It doesn't seem to be recognizing that the charger is connected.

    I had this happen once before, I swapped chargers with a friend who also has a SP and my SP recognised his charger, strangely his SP recognised MY charger. Given that we are outside of the US and a trip down to the Microsoft store isn't an option, we swapped chargers and he has reported no problems.

    Today I started to have the same issue again. Both times seem to have happened after the battery was run down to zero so I'm not sure if that's a factor. I've left it to charge to see if it does actually charge the battery despite it not seeing the charger.

    Like I said, I'm outside of the US or Europe and a quick trip down to the MS store for a warranty return isn't easily available. Has any one else had this problem?
    05-21-2018 06:09 PM
  2. excalibur1814's Avatar
    If you plug in the charger with the cable facing down try it facing up. Worth a shot.
    05-24-2018 02:32 AM
  3. BajanSaint69's Avatar
    tried that, clearly it's charging very slowly (about 3 days to reach full charge) looking for ideas...
    05-25-2018 03:42 PM
  4. BajanSaint69's Avatar
    Changed the charger back to my original charger and it's charging happily again!

    I'm stumped.

    My original charger has now come back home...….
    05-27-2018 12:05 PM

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