1. mrmiagii's Avatar
    Anyone else wondering that question? You'd figure it would have been shipped by now if it were going to arrive by the 20th. Very anxious to get my hands on the best pc/tablet/laptop out there. MUST WAIT ANOTHER WEEK AT LEAST AHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH
    06-12-2014 05:58 PM
  2. mesposito's Avatar
    I spoke with Mr. Softy today, and officially it ships on the 20th, but unofficially you'll get it by the 20th. :^}
    06-12-2014 06:15 PM
  3. LazyEvul's Avatar
    History shows us that preorders should be delivered on the "ships by" date. It could still ship tomorrow, or beginning of next week, and arrive by the 20th I'd imagine. Worst-case scenario, it'll arrive sometime the week after, but I'm really hoping to get it on the 20th - after trying the device at the Microsoft Store, I can hardly wait to have my very own!
    06-12-2014 06:23 PM
  4. viciouzone's Avatar
    General Info

    Chat start time Jun 16, 2014 11:09:15 AM EST
    Chat end time Jun 16, 2014 11:14:30 AM EST
    Duration (actual chatting time) 00:05:14
    Answer Tech Patrick



    Chat Transcript

    info: Thank you for choosing Microsoft Store. An Answer Tech will be with you shortly.
    info: Privacy Statement
    You are now chatting with 'Patrick'.
    Patrick: Thanks for contacting Microsoft Store Chat, my name is Patrick! How can I help you today?
    You: Hi I preordered a Surface Pro 3. Will I have it on release day?
    Patrick: I will be Happy to assist with Surface Pro 3.
    Patrick: What Surface Pro 3 did you order they have different ship dates.
    You: I ordered the Surface Pro 3 i5 128
    Patrick: Just a moment while I look into that for you.
    Patrick: The Surface Pro 3 i5 128 ships on 6/20/2014 ground shipping arriving in 3-7 business days.
    You: Ok and is it possible to upgrade the shipping to receive it on the day it comes out?
    Patrick: The pre orders are only shipping free ground.
    You: Ok, Thank you :)
    06-16-2014 11:24 AM
  5. Gken's Avatar
    I'm expecting it 6/20 at my door like my RT.
    06-16-2014 01:18 PM
  6. garak0410's Avatar
    General Info

    Chat start time Jun 16, 2014 11:09:15 AM EST
    Chat end time Jun 16, 2014 11:14:30 AM EST
    Duration (actual chatting time) 00:05:14
    Answer Tech Patrick



    Chat Transcript

    info: Thank you for choosing Microsoft Store. An Answer Tech will be with you shortly.
    info: Privacy Statement
    You are now chatting with 'Patrick'.
    Patrick: Thanks for contacting Microsoft Store Chat, my name is Patrick! How can I help you today?
    You: Hi I preordered a Surface Pro 3. Will I have it on release day?
    Patrick: I will be Happy to assist with Surface Pro 3.
    Patrick: What Surface Pro 3 did you order they have different ship dates.
    You: I ordered the Surface Pro 3 i5 128
    Patrick: Just a moment while I look into that for you.
    Patrick: The Surface Pro 3 i5 128 ships on 6/20/2014 ground shipping arriving in 3-7 business days.
    You: Ok and is it possible to upgrade the shipping to receive it on the day it comes out?
    Patrick: The pre orders are only shipping free ground.
    You: Ok, Thank you :)
    That sounds alarming but again, Microsoft Store's customer service has always been robotic. I got my RT on launch day and I expect this to be the same. Want it by the weekend for sure. (though I have to admit...enjoying the heck out of my Dell Venue Pro 8...surprised how useful it has been.)
    06-16-2014 02:29 PM
  7. TheJoester09's Avatar
    I, like a few others here, pre-ordered the original RT, and my receipt for that purchase said "product will be delivered by," but the receipt for the Pro 3 says "will be shipped by." That's a bit disconcerting, but I guess all we can do it wait. Hopefully we'll start receiving shipping confirmations within the next couple of days...
    06-16-2014 03:27 PM
  8. chadthebuilder's Avatar
    I, like a few others here, pre-ordered the original RT, and my receipt for that purchase said "product will be delivered by," but the receipt for the Pro 3 says "will be shipped by." That's a bit disconcerting, but I guess all we can do it wait. Hopefully we'll start receiving shipping confirmations within the next couple of days...
    I certainly hope so. I would be pretty disappointed if someone can just walk into a store on the 20th and buy one, but our pre-orders don't even ship until then.

    Posted via Windows Phone Central App
    06-16-2014 03:42 PM
  9. Yonic Boom's Avatar
    When I preordered my Xbox One from the Microsoft store I received a shipping conformation on 11/16/13 but the shipment didn't actually leave their facility until 11/19/13. It arrived on 11/22/13.

    The fact that I haven't received a similar early shipping notification makes me think it's not going to head out until the 20th. So I guess I'd have it some time by the middle of next week. Ah well.
    06-16-2014 03:43 PM
  10. wundram's Avatar
    I did notice that the surface 3 changed from "Ships by 6/20" to "Ships on 6/20". So that would indicate that new orders would not ship before 6/20, but the orders placed before today (or whenever they changed it), might. When they have to ship to get it here by Friday depends on if they are being drop shipped directly from Pegatron in China, or from Microsoft in the US.
    06-16-2014 05:25 PM
  11. garak0410's Avatar
    Yeah...hard to tell...I thought my Surface RT came in about 3-4 days from China and got here on release day...I'll try to be patient... ;)
    06-16-2014 05:46 PM
  12. kittengirl's Avatar
    Yeah...hard to tell...I thought my Surface RT came in about 3-4 days from China and got here on release day...I'll try to be patient... ;)
    I just did a search in my email folders, and see that my Surface Pro 2 ship notification came to me on 10/19/13, which I was a Saturday. It arrived at my door on 10/22/13, which was the official release date (I can still access the UPS confirmation). The shipping notification for the Type Cover came on Sunday 10/20, and also arrived at my door on Tuesday 10/22/13. If I remember correctly, the unit itself came from China, but the type cover from somewhere in the US. I suspect it will be much the same this time.
    06-16-2014 07:24 PM
  13. nrnw's Avatar
    exactly the same in my case during SP2; ordered on 19-Oct and it was at the front door on 22-Oct morning. The shipping mode was "UPS Next Day Air Saver".

    I noticed the pre-auth on my PayPal transaction for the SP3 pre-order expires on 18-Jun midnight. But Microsoft clarified today that the expiration date is not an issue. If I had to bet, I'd say they will ship on 18-Jun with 2nd day air option or 19-Jun with the next day air option. I doubt they will ship prior to that as they would not want it to get released prior to the store release...
    06-16-2014 08:52 PM
  14. Arsenic17's Avatar
    Did anyone order from.best buy? Wonder about their shipping? Anyone have experience with them before with a surface launch?
    06-16-2014 09:41 PM
  15. Timothy Lee3's Avatar
    I just spoke with them, Surface Pro 3, 256 G. They told me, after checking, probably playing candy crush, that it will arrive on 6/20/2014.

    Even if it arrives Monday, that's better than waiting in line. For my Surface Pro 2, they had you wait in line, then called you up and the entire process took forever.
    06-18-2014 05:11 PM
  16. TheJoester09's Avatar
    Did anyone order from.best buy? Wonder about their shipping? Anyone have experience with them before with a surface launch?
    I pre-ordered the dark blue type cover from them, and I was charged for it a couple of days ago. I assume that means that it will be arriving on launch day.
    06-19-2014 09:08 AM
  17. jayk82's Avatar
    I pre-ordered the dark blue type cover from them, and I was charged for it a couple of days ago. I assume that means that it will be arriving on launch day.
    After a major screw up on the MS stores' part, I pre-ordered my SP3 from them last night. I have already been charged and my delivery date shows Friday.

    Posted via Windows Phone Central App
    xboxonthego3 likes this.
    06-19-2014 09:13 AM
  18. garak0410's Avatar
    Yep...no date for me but my label says: UPS Next Day Air Saver! :)
    06-19-2014 09:21 AM
  19. MoggSquad's Avatar
    ​I have shipping confirmation for my Surface, but not the red typer cover yet.
    06-19-2014 10:22 AM
  20. Timothy Lee3's Avatar
    Nope, they shipped my keyboard today overnight. They told me they'll ship the Surface tomorrow ground, 3-7 business days.
    06-19-2014 02:13 PM
  21. Timothy Lee3's Avatar
    I did too, for the keyboard only
    06-19-2014 02:19 PM
  22. MoggSquad's Avatar
    Shipping confirmation for my Type Cover 3 came 9 hours after the SP3 itself. They're shipping them separately. Both should be here tomorrow.
    06-19-2014 03:32 PM

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