General Info
Chat start time Jun 16, 2014 11:09:15 AM EST
Chat end time Jun 16, 2014 11:14:30 AM EST
Duration (actual chatting time) 00:05:14
Answer Tech Patrick
Chat Transcript
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You are now chatting with 'Patrick'.
Patrick: Thanks for contacting Microsoft Store Chat, my name is Patrick! How can I help you today?
You: Hi I preordered a Surface Pro 3. Will I have it on release day?
Patrick: I will be Happy to assist with Surface Pro 3.
Patrick: What Surface Pro 3 did you order they have different ship dates.
You: I ordered the Surface Pro 3 i5 128
Patrick: Just a moment while I look into that for you.
Patrick: The Surface Pro 3 i5 128 ships on 6/20/2014 ground shipping arriving in 3-7 business days.
You: Ok and is it possible to upgrade the shipping to receive it on the day it comes out?
Patrick: The pre orders are only shipping free ground.
You: Ok, Thank you