1. MojoDoj0's Avatar
    I have a very annoying gap between display and screen on my surface pro 3. You can see it in the top right corner.
    I want to send it on service but I hate the waiting time. So annoying...
    Is there any one else that have this problem?
    wp_20141205_22_54_08_pro.jpg
    12-05-2014 04:10 PM
  2. OHardy's Avatar
    I had a flickering issue & sent mine in; got it back in 8 days.
    Last edited by OHardy; 12-05-2014 at 04:35 PM.
    12-05-2014 04:17 PM
  3. MojoDoj0's Avatar
    Did you get your replaced?

    I just got my black stickers that I perfectly attached :(

    wp_20141205_20_44_40_pro.jpg
    wp_20141205_20_44_46_pro.jpg
    12-05-2014 04:33 PM
  4. OHardy's Avatar
    To be honest I'm living in Jamaica & haven't physically received it in my hand but it was delivered to my contact. I'm hoping it was replaced.
    12-05-2014 04:40 PM
  5. MojoDoj0's Avatar
    I really recommend you to buy stickers to cover your device if you get it replaced. It's very easy to scratch. Specially the back.
    12-05-2014 04:45 PM
  6. stephen_az's Avatar
    Did you get your replaced?

    I just got my black stickers that I perfectly attached :(

    Click image for larger version. 

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    Click image for larger version. 

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    As Surface Support will tell you, they do not service the devices. Whether you ship it in or do an advance exchange, you will get a replacement back. No mystery about it, any more than with iPads. They were not designed to be serviced. They ship yours to refurbishing or recycling and ship you another. As to whether it really makes sense to not deal with a warranty need over stickers, I will leave to others....
    12-05-2014 07:52 PM

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