1. pgg101's Avatar
    Not sure if it was the last update, but whenever I tap on one of the apps (eg: mail, Onedrive, browser, photos, Taptalk, WinCentral), the app doesn't seem to load up. I see them running when I see them in Desktop mode, but they don't expand. I've already restarted the computer. So other than tinkering around with it, not sure what to do. The only things that seem to work are the programs I've installed like Office 2010, BlackBerry Blend/Link).

    Any suggestions? Tnx

    Posted via the Windows Phone Central App for Android on a BlackBerry Z30
    12-06-2014 04:58 PM
  2. Jas00555's Avatar
    Can you try to reinstall one of the programs to see if that fixes it?

    If not, maybe this will help you Troubleshoot problems with an app - Windows Help
    rdubmu likes this.
    12-06-2014 05:56 PM
  3. pgg101's Avatar
    Can you try to reinstall one of the programs to see if that fixes it?

    If not, maybe this will help you Troubleshoot problems with an app - Windows Help
    I'd have to pretty much reinstall everything. It seems to be something system related. Does Win8 have a reset or restore to default settings that many smartphones seem to?

    Posted via the Windows Phone Central App for Android on a BlackBerry Z30
    12-06-2014 06:25 PM
  4. Jas00555's Avatar
    It has a refresh option, which you might be interested in. Go to Update + Recovery, recovery, then refresh.
    12-06-2014 06:47 PM
  5. rdubmu's Avatar
    Have you rebooted your system?
    12-06-2014 08:21 PM
  6. rdubmu's Avatar
    Have you rebooted your system?
    Also, if you swipe from the left it will show your current apps
    12-06-2014 08:22 PM
  7. pgg101's Avatar
    It has a refresh option, which you might be interested in. Go to Update + Recovery, recovery, then refresh.
    When I try to recover, the program crashes. "This app does not support the contract specified or is not installed". :/

    Posted via the Windows Phone Central App for Android on a BlackBerry Z30
    12-06-2014 08:33 PM
  8. pgg101's Avatar
    Also, if you swipe from the left it will show your current apps
    Yup. I've done that too. Soon as I release my finger for the app to expand, it disappears and takes me to the start screen.

    Posted via the Windows Phone Central App for Android on a BlackBerry Z30
    12-06-2014 08:35 PM
  9. Jas00555's Avatar
    It also has a reset option below the refresh option. That would require you deleting your files though :/ .
    12-06-2014 11:08 PM
  10. pgg101's Avatar
    Crisis diverted. I noticed 2 optional updates in Windows update. I installed and good to go!! Need to create a system recovery file to avoid this in the future.

    Thank you all for your suggestions.

    Posted via the Windows Phone Central App for Android on a BlackBerry Z30
    12-07-2014 03:08 PM

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