1. spasell's Avatar
    I just did a complete reboot of my system to start fresh. Went through all the updates, and then, when viewing the history, received error message on the firmware update...screenshot attached.

    I did another update check but it's not there and doesn't say it attempted and succeeded anywhere again.

    Do I need to manually install or will it just pop up again when checking randomly? screenshot-1-.jpg
    01-29-2015 01:37 PM
  2. kwill's Avatar
    Just had the same problem. I ran the update troubleshooter and rebooted. Then did another check for updates and its not even showing as available. I believe the troubleshooter cleared out the update database as I also don't see any updates in the history anymore. Thought about a refresh to try and get the update again, but since that's what you actually did, I'm kind of reluctant. I hope it comes back up over the next few days since its a firmware update.

    **Edit**
    I installed it from here http://drivers.softpedia.com/get/Tab...ary-2015.shtml and all seems to be fine.
    Last edited by kwill; 02-01-2015 at 03:35 AM.
    02-01-2015 03:04 AM
  3. spasell's Avatar
    Ok..so I downloaded it but it breaks it into different folders. How do I actually just install all of it at once?
    02-02-2015 03:49 PM
  4. kwill's Avatar
    Download the msi file as then its an installer file that you just have to double click. However, I did find a problem still. The Surface pro touch controller firmware still fails to install properly. There a support thread on it Surface Pro 3 - Missing Surface Pro Touch Controller Firmware after - Microsoft Community. The only problem it really presents is not being able to use the surface hub app, which is mind of a big deal for personalization.
    02-03-2015 12:33 AM
  5. spasell's Avatar
    Download the msi file as then its an installer file that you just have to double click. However, I did find a problem still. The Surface pro touch controller firmware still fails to install properly. There a support thread on it Surface Pro 3 - Missing Surface Pro Touch Controller Firmware after - Microsoft Community. The only problem it really presents is not being able to use the surface hub app, which is mind of a big deal for personalization.
    SO checked updates and low and behold the 1/15 firmware update was sitting there...all good now...strange
    02-03-2015 11:25 AM
  6. Donny James's Avatar
    Mmmmmmmmmm fiiirrrrrmmmmmwarrrrreee.a5333082-82-drooling-homer-simpson.jpg.png
    02-03-2015 11:44 AM
  7. kwill's Avatar
    SO checked updates and low and behold the 1/15 firmware update was sitting there...all good now...strange
    Wonder if you'll have the problem describe in the support thread I posted? I know I am, and they tried two separate devices yesterday while I was in the Microsoft store. It's aggravating the crap out of me!
    02-03-2015 02:30 PM

Similar Threads

  1. Microsoft Silverlight update
    By spasell in forum Microsoft Surface Pro 3
    Replies: 0
    Last Post: 01-29-2015, 01:25 PM
  2. system memory in 730
    By renjith p george in forum Ask a Question
    Replies: 6
    Last Post: 01-29-2015, 01:08 PM
  3. Xbox SmartGlass beta updated with TV streaming for Australia, shifts to Studios division
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 01-29-2015, 12:11 PM
  4. Microsoft's Tetra Lockscreen for Windows Phone adds weather info with latest update
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 01-29-2015, 11:50 AM
  5. Replies: 1
    Last Post: 01-29-2015, 11:16 AM
LINK TO POST COPIED TO CLIPBOARD