1. stephen_az's Avatar
    Some people have seen my other post re exchanging my third SP3 for a fourth. During my latest call with support today they said they would honor my warranty because of the array of other issues but claimed it is not unusual for a SP3 to smell. I have set up multiple SP1s, SP2s, and SP3s, including the three prior SP3s in this saga. Regardless of any other issues, none have ever smelled like, for lack of a better description, a hot glue gun. This is potent enough to smell while it is sitting on a table rendering images in Lightroom, and I do not have a good sense of smell due to severe allergies. After pressing the person they backed off the statement and said the are known to occasionally run warn. I responded by saying I was well aware they could run warm at times but that is not the same as smelling one's computer. Since, however, the person made the comment, I am curious as to whether anyone else had ever smelled their SP3 when the processor was under load? Again, this its not the residual smell of plastic packaging - best approximation would be that of hot plastic adhesive or a hot glue gun.
    05-01-2015 12:56 PM
  2. eusty's Avatar
    I wonder if they are from a different batch of dodgy glue, as you can see why heating could give off a solvent smell?

    Can't say I've noticed anything with mine. What model was it?
    xandros9 likes this.
    05-01-2015 01:03 PM
  3. BGrewer's Avatar
    When I first got My Surface Pro 3 I noticed a smell too, but this was only when the fan kicked in. After about a week or two there was no smell when the fan kicked in, so just like eusty I'm going to put it down to the glue.
    (i5/256gb SP3)
    rdubmu likes this.
    05-01-2015 04:15 PM

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