1. Mark Kaplan's Avatar
    On my SP3 Win10 latest fast build release, Hey Cortana does not work. Neither does Learn My Voice in the settings. Anyone else experiencing this?
    06-27-2015 02:06 PM
  2. Jazmac's Avatar
    Surface Pro three? Running 8.1?
    06-27-2015 05:28 PM
  3. Mark Kaplan's Avatar
    06-27-2015 07:15 PM
  4. Jazmac's Avatar
    I didn't think Surface Pro three 3 run it yet. Other than Cortana, how is it running for you?
    06-27-2015 11:30 PM
  5. Mark Kaplan's Avatar
    Other than the Cortana bug, its working great!
    Jazmac likes this.
    06-28-2015 12:45 AM
  6. rdubmu's Avatar
    It started to work on my pro 3
    Jazmac likes this.
    06-28-2015 01:03 AM
  7. jsouth117's Avatar
    I have that same problem. They both worked when I first installed the latest build, but not anymore.
    06-29-2015 05:17 PM
  8. Mark Kaplan's Avatar
    Appears to now be fixed in the latest build
    06-30-2015 03:28 PM
  9. TabletWriter's Avatar
    Windows 10 and SP3 seem to have a problem with the internal microphone. From build to build, the functionality changes. I can't get it to work on the current build UNLESS I plug in my headset. Then it works. Without, I can say "Hey Cortana" until I'm blue in the face, and she just sits there, smugly, totally ignoring me.
    07-05-2015 12:20 PM
  10. Adam_ation's Avatar
    I have a similar issue, even when i click the cortana button she pops up then dissapears almost immediately it works probably one in 20 tries - Adam
    07-05-2015 01:12 PM
  11. Guzzler3's Avatar
    Yep, ran into the same thing. But just with Cortana. Skype, and the built in speech to text worked just fine with the internal microphones.
    07-05-2015 01:40 PM
  12. monstervinvin's Avatar
    HEY I GOT THIS PROBLEM Here's a Neat fix

    Right click on the speaker icon in the taskbar then go to RECORDING
    You'll see two Microphone devices in there.
    RIGHT CLICK on the internal microphone which appears to be SP3's Microphone CHOOSE set as default device

    I hope this works coz it works for me :)
    mtb1 and Gargolorumph like this.
    08-02-2015 08:26 PM
  13. eusty's Avatar

    I've only Headset Microphone (which isn't plugged in) and Microphone Array. The strange thing is I did have another source (which has been removed) which had a microphone boost option which is missing on the other. The levels are too low IMHO, sometimes she works others not.
    Last edited by eusty; 08-04-2015 at 03:24 PM.
    08-04-2015 12:45 PM
  14. monstervinvin's Avatar
    try right clicking and show disabled devices
    08-04-2015 09:05 PM
  15. gernerttl's Avatar
    Other than the Cortana bug, its working great!
    Try restarting. I had this same problem on my SP3 with Win10 RTM. After a restart it was working again. I've also run into this same bug on my Lumia Icon. It will work a few times then not respond to, "Hey Cortana." On both devices, I restart and it seems to work for a while.

    I didn't think Surface Pro three 3 run it yet. Other than Cortana, how is it running for you?
    Yes, it does with Win10.
    08-04-2015 10:17 PM
  16. eusty's Avatar
    try right clicking and show disabled devices
    There is a disabled device, but only a stereo mix, not the one I had previously.....weird.
    08-05-2015 02:25 AM
  17. heickelrrx's Avatar
    Simillar issues with my aspire 5755G and my PC usinh P5G41 TM LX board. Hey cortana learn my voice but never response but understand when i click her manually
    08-05-2015 02:31 AM
  18. violet182's Avatar
    Try choosing the microphone array under sound settings and click configure. Once completed successfully, Cortana now responds to hey Cortana. I had to try configure a few times before competing successfully though.
    08-05-2015 09:02 AM
  19. Loc Ngo's Avatar
    I have the same bug after my device returns from sleep. Both Hey Cortana and Cortana's voice service would go dead. A restart will do but I don't like having to restart every time.
    08-06-2015 01:09 AM
  20. gernerttl's Avatar
    Mine seems to be working now. Even when it wakes up from sleep. Of course, now that I've said that it will stop working again... :/
    08-07-2015 01:53 AM

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