10-06-2015 01:18 PM
66 123
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  1. spasell's Avatar
    Latest update, and my wifi is broken.

    It's my understanding that updates FIX issues not create issues. This device has been out for over 1 full year, and yet, Microsoft still can't get their !@#$ together? I mean, this is pathetic.

    Battery life is sub par, they have not fixed the overheating issues, hibernation problems, and now, after another round of updates, I have a broken wifi.

    Let me be very clear (yes, I am ranting)...There's ZERO chance that I am buying another device from this company. This was my 3rd replacement device to begin with.

    It's official..I am going to give the Apple iPad Pro a shot, with the pencil and keyboard. Hell, I'll spend as much as I did on this, and you from my experience, they take care of issues FAST and effectively when they happen, not throw half baked resolutions that some pimple faced intern decided "might" work based on testing 4 devices.

    Officially DONE

    **apology for spelling error in title... key on keyboard gets stuck as well and doesn't respond..go figure.
    Joni Sin, stlbud and mariusmuntean like this.
    10-02-2015 09:53 AM
  2. xandros9's Avatar
    Tell me you at least started from scratch once to troubleshoot.
    ven07, neo158 and Kevin Rush like this.
    10-02-2015 10:06 AM
  3. bdball's Avatar
    I feel your pain! I am so fed up with Microsoft for so many reasons. Last week I got a new iPad to replace my Surface 2 which Microsoft just literally abandoned. Next week I will be switching out my Lumia 928 to a iPhone because the new Microsoft phones won't be on Verizon. I have issues with my laptop since going to Windows 10, I have driver issues with my daughters laptop. Both laptops are only about a year old. They will both eventually get replaced by Apple products as well. Meanwhile at work I have a 6 year old iMac that I just updated to the just released version of OSX and it runs great. Microsoft won't be seeing another penny from me.
    stlbud and mariusmuntean like this.
    10-02-2015 10:35 AM
  4. spasell's Avatar
    Yes and No...Yes I did when I got the device and was "proud" to do so. No now because when you have to "start over" EVERY TIME that's pathetic. I mean, let's get real. We are paying $1200-$1500 PLUS Office 365 for some of us, and you have to "Start over" each time there's an update to a device? Really?

    Only in this industry can a company get away with that and consumers ACCEPT the BS.
    920Walker, slivy58, ven07 and 4 others like this.
    10-02-2015 10:45 AM
  5. spasell's Avatar
    It's this mentality that drives people away from companies like MS. EXACTLY this kind of mentality
    stlbud likes this.
    10-02-2015 10:46 AM
  6. Tsang Fai's Avatar
    I feel your pain! I am so fed up with Microsoft for so many reasons. Last week I got a new iPad to replace my Surface 2 which Microsoft just literally abandoned. Next week I will be switching out my Lumia 928 to a iPhone because the new Microsoft phones won't be on Verizon. I have issues with my laptop since going to Windows 10, I have driver issues with my daughters laptop. Both laptops are only about a year old. They will both eventually get replaced by Apple products as well. Meanwhile at work I have a 6 year old iMac that I just updated to the just released version of OSX and it runs great. Microsoft won't be seeing another penny from me.
    I am sorry to hear your horrible experiences. But statistically your case is very rare.
    realwarder, ven07, edgarze and 7 others like this.
    10-02-2015 11:05 AM
  7. bdball's Avatar
    Not sure what statistics you are talking about. I'm sure Windows Phone 7 users and Zune users had the same issues I have with Surface 2 in that they were pretty much abandoned. Anyone wanting a new Windows Phone on Verizon will soon be out of luck, so I don't know what statistics you are talking about there either. And the laptop forums are filled with people going back to Windows 8.1 because of problems.
    mariusmuntean likes this.
    10-02-2015 11:15 AM
  8. homeedition88's Avatar
    Yeah it is always like that in MS. Like Vista then 8 now 10. I bought a lumia 700 something and after 4 months later ms released new os for windows and my phone didn't get update. I bought surface rt (Which is the most disaster product I have ever bought) and it died very quickly (not only getting update but also no apps to install in the market and no windows x86 support)*

    I got present from my wife the SP3 and after some update it worked fine with 8.1 but now with 10 it is again bugs and problems. Shame on you m.s

    *Anyone remember the presentation for RT. They said it is the same windows bla bla
    Joni Sin and mariusmuntean like this.
    10-02-2015 04:04 PM
  9. Geodude074's Avatar
    Not sure what statistics you are talking about. I'm sure Windows Phone 7 users and Zune users had the same issues I have with Surface 2 in that they were pretty much abandoned. Anyone wanting a new Windows Phone on Verizon will soon be out of luck, so I don't know what statistics you are talking about there either. And the laptop forums are filled with people going back to Windows 8.1 because of problems.
    I can totally picture Surface 2 owners sitting on the curb, crying, as the Microsoft bandwagon leaves them behind ahaha.

    Man do I feel sorry for you. When the Surface 2 came out, I immediately knew it was an overpriced PoS since it ran Windows RT and would get dropped. At the same time, OEMs were already coming out with Windows x86 tablets, so why did Microsoft go another round with RT? Silly Microsoft.

    Sometimes I wonder what Microsoft did with their $1 billion surplus of Surface RT inventory. Did they bury it in the desert somewhere? I check eBay now and then and I'm still not finding any new-in-box Surface RTs for $100 like I had hoped.
    JoyfullJuneBug likes this.
    10-02-2015 05:04 PM
  10. mbrdev's Avatar
    Not sure what statistics you are talking about. I'm sure Windows Phone 7 users and Zune users had the same issues I have with Surface 2 in that they were pretty much abandoned. Anyone wanting a new Windows Phone on Verizon will soon be out of luck, so I don't know what statistics you are talking about there either. And the laptop forums are filled with people going back to Windows 8.1 because of problems.
    I still have a Surface RT and Surface 2. Both still work as they did when I bought them. Both are still great devices. I really don't know why anyone has such big problems about them, I got them to watch Netflix, read the news, browse the web and do the odd bit of typing every now and then. What's the big deal that they won't get updated?
    10-02-2015 05:48 PM
  11. Keith Wallace's Avatar
    It's official..I am going to give the Apple iPad Pro a shot, with the pencil and keyboard
    LOL, "I'm going to show Microsoft by spending MORE money for an Apple product that does less."

    Enjoy.
    10-02-2015 07:01 PM
  12. TechFreak1's Avatar
    Which surface pro 3 model do you have?

    The i7 model was known to have over heating issues... and are you running on W10 or W8.x?

    Apparently W8.x does have WiFi issues on certain device configurations and not to mention those pesky marvel chips aren't that reliable either.
    ven07 and xandros9 like this.
    10-02-2015 07:09 PM
  13. triageatdawn's Avatar
    What an absolute embarrassment the Trending Now section on these boards has become.
    10-02-2015 08:06 PM
  14. Lumious's Avatar
    I think MS has only become an embarrassment in the smart phone circle. Otherwise, MS is doing just fine. They are innovating new uncharted territory like Hololens and setting trends with the 2-n-1 Surface Pro 3. It's really saying something when Apple is copying Microsoft nowadays.
    10-02-2015 09:47 PM
  15. OwenDL's Avatar
    Ah yes, a multi-billion dollar company that is responsible for many of the technological advancements and privileges we enjoy today is an embarrassment... because one customer is unhappy with a product.
    10-02-2015 09:58 PM
  16. Nogitsune Micah's Avatar
    What an absolute embarrassment these boards has become.
    Fixed that for you.
    Last edited by xandros9; 10-03-2015 at 02:16 AM. Reason: minor grammar fix
    10-03-2015 12:42 AM
  17. Tsang Fai's Avatar
    Not sure what statistics you are talking about. I'm sure Windows Phone 7 users and Zune users had the same issues I have with Surface 2 in that they were pretty much abandoned. Anyone wanting a new Windows Phone on Verizon will soon be out of luck, so I don't know what statistics you are talking about there either. And the laptop forums are filled with people going back to Windows 8.1 because of problems.
    I mean, you are still using WP7 (while many are using WP 8.1) and Surface 2 (while many are using Surface Pro / Surface 3). It is expected that Microsoft has minimal support for these platforms.

    As for the bugs of Windows 10, they are not critical for me. I am using Windows 10 for my daily work. I know some users are experiencing more serious problems and they are reporting in forums. But still most users have their Windows 10 running properly but they would not report their good experiences in forums.

    I think most of the problems are hardware compatibility issues. I think Microsoft should not allow these computers to upgrade until they have fixed all the hardware-related problems.

    Threshold 2 will be much improved.
    Last edited by Tsang Fai; 10-03-2015 at 03:14 AM.
    10-03-2015 03:04 AM
  18. John Steffes's Avatar
    I mean, you are still using WP7 (while many are using WP 8.1) and Surface 2 (while many are using Surface Pro / Surface 3). It is expected that Microsoft has minimal support for these platforms.

    As for the bugs of Windows 10, they are not critical for me. I am using Windows 10 for my daily work. I know some users are experiencing more serious problems and they are reporting in forums. But still most users have their Windows 10 running properly but they would not report their good experiences in forums.

    I think most of the problems are hardware compatibility issues. I think Microsoft should not allow these computers to upgrade until they have fixed all the hardware-related problems.

    Threshold 2 will be much improved.
    Surface RT 64G/Pro 2 user here... My Surface RT is running fine, was great, but the new Start Menu blanks out once in a while a restart of the explorer process fixes it (or log off, log on)... The Surface RT/2 might not be the best choice for all, but for users who want to browse, consume, produce (with full Office 2013 RT), it still rocks... My Surface Pro 2 upgraded to Windows 10, never looked back... Is it perfect no, but getting there in time... The issue is why does Microsoft walk away from things, this is webOS all over again... They had a good product Surface RT/2 really can work for a lot of people.. Apps, well unless Microsoft were to produce those, Developers are for profit, and mass market is the capitalist ticket to a gold rush... So Apple copied the Surface RT/2 idea (made it bigger, with Pen (Pencil sorry), dock keyboard)... Well my Surface RT connects to my Surface Pro 2 Dock (with a USB cable), works well. If they just added the Wacom Digitizer to the Surface 2... When they said they took the screen they made better for the Surface Pro 2, and the put it on the Surface 2... Wow would that have been great... The aspect ratio of the Surface RT/2/Pro 2 for me is great, the size of the device is perfect... What a waste of what could have been...

    FYI HP webOS Touchpad (has a wireless keyboard, case/cover can be a kick stand, a inductive charger base which can be at different angles, QuickOffice with light editing, and PicSil Smart Office). The Touchpad and Surface RT/2 have a lot in common...
    Kevin Rush likes this.
    10-03-2015 08:25 AM
  19. Jas Holden's Avatar
    Well personally, I thank the Phone Goddess everyday that she revealed the Truth to me, Lumia 1520 Rules the earth.

    And Win10 on my pair of Dell Venue 8 Pro tablets is nice too.
    jlzimmerman and Kevin Rush like this.
    10-03-2015 09:05 AM
  20. homeedition88's Avatar
    I don't understand when somebody said dissatisfaction about a corporate like m.s. I miss "Customers always right" days. :)

    Think like that almost every week new productivity apps pop up for Ipad's and for android. On the other hand new developer tools are comes first Mac's. Windows has a lot of power over business but still it doesn't mean because it is the best. Basically it is the cheapest option.

    Think; IE for a sec. It is still a problem for web developer and business and for customers. Doesn't reliable, crash and so on.

    Surface RT had a lot of problems. I bought it when it released and that time you couldn't use it's on screen keyboard because touches registered very late. Couldn't swipe from top to close apps. After a year when it finally works which I as a owner expect it work for the first day. And now it died. No update means no new apps like new twitter app for windows 10. Why should I believe for other products from m.s

    Now I have Surface Pro 3 and after almost a year later it finally works well with windows 8.1 but with windows 10 it is not reliable anymore. I can't take it with me to my customer office because sudden fan noise, battery drain, right click registered touch, onenote inconsistency. It isn't fair. Every new CEO head to another direction and we suffered for their decision. Why? I don't care about m.s success or future. I care about my future and my families.
    mariusmuntean likes this.
    10-03-2015 11:05 AM
  21. fatclue_98's Avatar
    FYI HP webOS Touchpad (has a wireless keyboard, case/cover can be a kick stand, a inductive charger base which can be at different angles, QuickOffice with light editing, and PicSil Smart Office). The Touchpad and Surface RT/2 have a lot in common...
    John, not to mention you can make/take phone calls plus send & receive SMS on the TouchPad on any phone with Bluetooth MAP. Oh, and also dual boot with Android.
    xandros9 likes this.
    10-03-2015 11:06 AM
  22. wardo5757's Avatar
    I am sorry to hear your horrible experiences. But statistically your case is very rare.
    no his experiences are not rare at all, and MS knows it.
    10-03-2015 12:46 PM
  23. Krystianpants's Avatar
    Everyone has problems on every OS. If you only saw the amount of issues people have been having with iphone/macs. There's always going to be a small percentage. Now, I don't know a single person who is having issues with Windows 10, but of course they don't go on the internet to rant about how everything is going well.

    It's about calming down and taking some steps to see what is happening. It could be anything really. My friend has an acer with a dual band wifi card. And she was having issues with her wifi for the longest time as she got further away from the wifi router. Yesterday I got the intel update tool it found drivers she needs updated them and then I turned her wifi to only use 2.4ghz spectrum. She's had this issue for the longest time. So it was really her particular hardware not working with her router in a proper manner.

    Now if you think you will have better luck with the others, go ahead and switch. And I hope the rant made you feel better.
    10-03-2015 03:13 PM
  24. Steve Adams's Avatar
    I'm glad you are willing to accept mediocrity. Congrats
    Trust me the grass is not greener on the lemming side. Enjoy your copied devices.
    10-03-2015 03:42 PM
  25. Pierre Blackwell's Avatar
    There's not questioning MSFT's moves a few years ago. One of the reasons it was time for a change at the top. If you're still complaining about a Surface 2, or Lumia 928, well those pieces of hardware are rather old and you should expect some issues. Remember there were about three OS iterations between those phones and the newest ones. I think MSFT is on the right track now. Any MSFT user feels the pain that you've felt. Heck, I purchased a Surface 3 a few months ago only to realize there are wifi issues with it and have been with the surface series. What I also noticed was the iPad had similar issues and some continue to. I still wouldn't trade my Surface 3 for an iPad because it's simply better. I liked Windows phone 7 and 8 but I like the fact that MSFT is being consistent with a clear vision of where they want to go. I don't blame anyone for wanting to leave, but you might be surprised to experience similar frustrating issues with Apple products and Android, so just be aware that the grass always looks greener until you're standing in it.
    ven07, mesamit, Kevin Rush and 1 others like this.
    10-03-2015 05:05 PM
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