Display driver stopped responding and has recovered... any fix?

[BGrewer]

Seasons Greetings,

Does anyone know if there is any fix to the infamous (and annoying) Windows 8 graphic driver crash?
As in the space of around 10 minutes my pro 3 "crashed" 3 times (whilst in tablet mode)


Thanks in advance!

 

[eusty]

I see it from time to time, but only once in a few weeks.

You have got the latest drivers/firmware etc?

 

[BGrewer]

I think so, as I haven't deferred any updates and all updates have been successfully installed

 

[Guzzler3]

I too was having this issue, constantly. The other day I decided to try doing a manual install of the video drivers, and so far I haven't had an issue.
I went to Download Surface Pro 3 from Official Microsoft Download Center and downloaded, extracted the files. Dove down the folders to drivers/display and in each folder did a right click/install on each of the .inf files.

Give a try, and see if it helps.

 

[wolfee48]

I constantly had this problem. I updated the intel driver and nothing. I used the link below and so far no problems for the past week, but I also use the USB display link for external monitors.

DisplayLink USB Graphics Software for Windows* Download

Edit: Disregard... the error just popped up for me when playing a game. I'll try the link below.

 

[Streak Leader]

I just got my SP3 for Christmas. I have been using it for ordinary every day-type of stuff. Today, I started played Minecraft Story Mode and I get this error about every 10 minutes.

@Guzzler3: Does what you have suggested actually fix the issue? I'm a bit hesitant to try this...

 

[BGrewer]

I too was having this issue, constantly. The other day I decided to try doing a manual install of the video drivers, and so far I haven't had an issue.
I went to Download Surface Pro 3 from Official Microsoft Download Center and downloaded, extracted the files. Dove down the folders to drivers/display and in each folder did a right click/install on each of the .inf files.

Give a try, and see if it helps.

Do you know which files need selecting?

 

[Guzzler3]

The files with the .INF suffix. There is only one .INF file per directory.

 

[BGrewer]

On the download tab (via the link) there's no .INF suffix

 

[Guzzler3]

The download link you should scroll down and select the SurfacePro3_Win8x_151026_1.zip file. Download that, extract it, then dive down to the \SurfacePro3_Win10_151026_2\Drivers\Display directory.

 

[BGrewer]

Ok, I've downloaded both .ZIP files and gone to display directory (...151026_2 .ZIP file is to the right) do you know what I need to download?

 

[Guzzler3]

Ok, you got the files, just into each directory (DisplayAudio, Graphics, SurfaceDisplayCalibration) and find the .INF file (also marked as a "Setup Information" file type if you have "hide extensions for known file type" enabled), right click and select Install. If I remember, the calibration will ask for a reboot when it's done.

 

[BGrewer]

Ok I've downloaded the files marked .INF (but no system reboot from calibration) and fingers crossed that the display driver doesn't crash!

Thanks for the help!