1. BGrewer's Avatar
    Seasons Greetings,

    Does anyone know if there is any fix to the infamous (and annoying) Windows 8 graphic driver crash?
    As in the space of around 10 minutes my pro 3 "crashed" 3 times (whilst in tablet mode)
    screenshot-51-.png

    Thanks in advance!
    12-26-2015 09:52 PM
  2. eusty's Avatar
    I see it from time to time, but only once in a few weeks.

    You have got the latest drivers/firmware etc?
    12-28-2015 06:42 PM
  3. BGrewer's Avatar
    I think so, as I haven't deferred any updates and all updates have been successfully installed
    12-28-2015 07:50 PM
  4. Guzzler3's Avatar
    I too was having this issue, constantly. The other day I decided to try doing a manual install of the video drivers, and so far I haven't had an issue.
    I went to Download Surface Pro 3 from Official Microsoft Download Center and downloaded, extracted the files. Dove down the folders to drivers/display and in each folder did a right click/install on each of the .inf files.

    Give a try, and see if it helps.
    12-29-2015 09:35 AM
  5. wolfee48's Avatar
    I constantly had this problem. I updated the intel driver and nothing. I used the link below and so far no problems for the past week, but I also use the USB display link for external monitors.

    DisplayLink USB Graphics Software for Windows* Download

    Edit: Disregard... the error just popped up for me when playing a game. I'll try the link below.
    Last edited by wolfee48; 12-30-2015 at 11:35 AM.
    12-29-2015 12:22 PM
  6. Streak Leader's Avatar
    I just got my SP3 for Christmas. I have been using it for ordinary every day-type of stuff. Today, I started played Minecraft Story Mode and I get this error about every 10 minutes.

    @Guzzler3: Does what you have suggested actually fix the issue? I'm a bit hesitant to try this...
    12-29-2015 12:43 PM
  7. BGrewer's Avatar
    I too was having this issue, constantly. The other day I decided to try doing a manual install of the video drivers, and so far I haven't had an issue.
    I went to Download Surface Pro 3 from Official Microsoft Download Center and downloaded, extracted the files. Dove down the folders to drivers/display and in each folder did a right click/install on each of the .inf files.

    Give a try, and see if it helps.
    Do you know which files need selecting?
    12-29-2015 01:27 PM
  8. Guzzler3's Avatar
    The files with the .INF suffix. There is only one .INF file per directory.
    12-29-2015 06:26 PM
  9. BGrewer's Avatar
    On the download tab (via the link) there's no .INF suffix
    12-29-2015 06:35 PM
  10. Guzzler3's Avatar
    The download link you should scroll down and select the SurfacePro3_Win8x_151026_1.zip file. Download that, extract it, then dive down to the \SurfacePro3_Win10_151026_2\Drivers\Display directory.
    12-29-2015 08:30 PM
  11. BGrewer's Avatar
    Ok, I've downloaded both .ZIP files and gone to display directory (...151026_2 .ZIP file is to the right) do you know what I need to download?
    screenshot-58-.jpg
    Attached Thumbnails screenshot-58-.jpg  
    12-29-2015 10:37 PM
  12. Guzzler3's Avatar
    Ok, you got the files, just into each directory (DisplayAudio, Graphics, SurfaceDisplayCalibration) and find the .INF file (also marked as a "Setup Information" file type if you have "hide extensions for known file type" enabled), right click and select Install. If I remember, the calibration will ask for a reboot when it's done.
    12-30-2015 08:07 PM
  13. BGrewer's Avatar
    Ok I've downloaded the files marked .INF (but no system reboot from calibration) and fingers crossed that the display driver doesn't crash!

    Thanks for the help!
    12-31-2015 01:02 AM

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