Power button won't turn off screen

[mikepalma]

I know it's functional bc if I hold it down,can shut down the surface. But if I quick press it,nothing happens. Is this a setting?

 

[Chintan Gohel]

I know it's functional bc if I hold it down,can shut down the surface. But if I quick press it,nothing happens. Is this a setting?

there should be setting under power setting about what the power button does. Just search in start for "power settings" and see what pressing the power button does. Long pressing the power button means you're forcing a shutdown. To shut down safely it is recommended to use the shut down command from the start section

 

[Andrew Pastor]

My surface pro 2 is doing the same thing since upgrading to build 14342 - power button will work to turn on the screen, but will not turn off the screen. If I change my setting to have the power button make the surface go to sleep then it works. Any ideas?

 

[mikepalma]

My surface pro 2 is doing the same thing since upgrading to build 14342 - power button will work to turn on the screen, but will not turn off the screen. If I change my setting to have the power button make the surface go to sleep then it works. Any ideas?

Same prob on Surface pro 3...only toggles to Sleep, not "screen off", and I am on official build. Strange that MS would remove this simple feature

 

[Andrew Pastor]

I still have the option to turn off display, it just doesn't do anything. I can't find any other reports of this problem.

 

[dorothydove]

HELP NOTHING will turn off laptop, Completely frozen!!! Any ideas?