Surface pro 3 type cover shortcuts odd behaviour

[asad04]

I have a surface pro 3 with the type cover running windows 10. For some reason only ctrl-c, ctrl-v and ctrl-z shortcuts don't work when using the type cover attached to the surface. This happens in every app or any other program I use it in. All other shortcuts work fine though.
Then if i attach an external keyboard, all shortcuts work fine again including the ones mentioned above. Even when using the virtual on-screen keyboard, the shortcuts work fine. So what's wrong with my type cover?

 

[Chintan Gohel]

I have a surface pro 3 with the type cover running windows 10. For some reason only ctrl-c, ctrl-v and ctrl-z shortcuts don't work when using the type cover attached to the surface. This happens in every app or any other program I use it in. All other shortcuts work fine though.
Then if i attach an external keyboard, all shortcuts work fine again including the ones mentioned above. Even when using the virtual on-screen keyboard, the shortcuts work fine. So what's wrong with my type cover?

first solution that I suggest is to reinstall the keyboard drivers

Others could be here: Ctrl C and Ctrl V not working - Microsoft Community

 

[Richard_Indy]

actually do one more thing than just deleting the keyboard. ALSO delete the drivers and then plug the keyboard back in and let windows download and install the keyboard drivers. I had this very same thing at work and some tech actually got HP to replace keyboards in laptops and the CTRL V and CTRL C still didn't work. I REMOVED the drivers and let windows find and install the keyboard. that fixed the issue.

 

[asad04]

so i went into 'device manager' then clicked 'keyboards' and uninstall surface type cover and i clicked delete driver software option too. I've restarted the surface and when i go into device manager now, all i see is 'HID Keyboard Device'...it's listed there in device manager twice?
So it doesn't now list surface type cover in device manager. So how should i install the surface type cover?
The three shorcuts still don't work ctrl-c, ctrl-v, ctrl-z.

 

[Chintan Gohel]

so i went into 'device manager' then clicked 'keyboards' and uninstall surface type cover and i clicked delete driver software option too. I've restarted the surface and when i go into device manager now, all i see is 'HID Keyboard Device'...it's listed there in device manager twice?
So it doesn't now list surface type cover in device manager. So how should i install the surface type cover?
The three shorcuts still don't work ctrl-c, ctrl-v, ctrl-z.

https://www.microsoft.com/surface/en-us/support/hardware-and-drivers/troubleshoot-surface-keyboards?os=windows-10&=undefined

and this link has a download for drivers - not specifically the cover but all drivers https://www.microsoft.com/en-us/download/details.aspx?id=38826

 

[asad04]

thanks for reply. I've managed to re-install the drivers for the type cover, and it is now listed in device manager, however the shortcuts still don't work. I have however managed to try another type cover from my friends surface. The shortcuts work fine when I attach a different type cover. So I guess I will have to purchase another type cover.