1. Loc Ngo's Avatar
    My touch screen has gone dead in the part circled in red. Yesterday it was fine but today it happened. I tried everything from restarting to resetting it but sadly the problem persists. Now I am feeling I am missing something :( . To be fair, my SP3 is nearly 2 years old but I see some people have their SP3 up and running just fine. Has anyone had that happened to you and how can I fix it? Or it's time that I buy a new laptop? On the plus side, my SP3 was plagued by the phantom touch issue a lot especially when a headphones jack is plugged. That's gone since the dead touch happened. sketch.jpg
    04-01-2017 10:22 AM
  2. PHuba's Avatar
    Hello Loc NGO,
    I went there too (touchscreen apparently dead on some area of the screen) but luckily for me the touchscreen was finally not dead -
    I used the procedure described in
    http://forums.windowscentral.com/e?l...token=ccZbaVFg
    Step 4, 5, 6 or 7 (I do not remember - certainly not 8 or more and I think 6).
    I also installed the multitouch test app
    http://forums.windowscentral.com/e?l...token=HCRfTfHT
    Not sure all this will help you but it did for me.
    Good luck-
    Pierre
    Loc Ngo likes this.
    04-01-2017 11:21 PM
  3. Loc Ngo's Avatar
    Hello Loc NGO,
    I went there too (touchscreen apparently dead on some area of the screen) but luckily for me the touchscreen was finally not dead -
    I used the procedure described in
    http://forums.windowscentral.com/e?l...token=OY4QMH-g
    Step 4, 5, 6 or 7 (I do not remember - certainly not 8 or more and I think 6).
    I also installed the multitouch test app
    http://forums.windowscentral.com/e?l...token=U_DetHyV
    Not sure all this will help you but it did for me.
    Good luck-
    Pierre
    Thank you so much for your help but I tried all the steps in the guide and the problem is still here. Maybe it's time I start saving. I love my SP3 and I have grown to get used to the fan noise and the throttling. Perhaps by the time I have enough money, they will release the SP5 and the SP4's price will go down and become affordable.
    04-02-2017 01:32 AM

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