12-26-2016 11:58 PM
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  1. ttsoldier's Avatar
    How many of you use your Surface Pro 4 with a MWDA? How is the performance?

    Since I got my MWDA it disconnects alot. It's really hard to tell if anything at all triggers it. Sometimes it works fine, sometimes it disconnects.

    I have tried it on three different televisions. Sadly, I do not have another MWDA or Surface Pro 4 Laying around.

    SP4 is as up to date as can be and so is the firmware on the MWDA.

    I have even seen it disconnect once and make the tv unresponsive. I was unable to turn the tv on or off with the remote. I had to disconnect the device it self.

    How does your MWDA work on your Sp4?
    12-07-2015 06:46 PM
  2. boltman2013's Avatar
    How many of you use your Surface Pro 4 with a MWDA? How is the performance?

    Since I got my MWDA it disconnects alot. It's really hard to tell if anything at all triggers it. Sometimes it works fine, sometimes it disconnects.

    I have tried it on three different televisions. Sadly, I do not have another MWDA or Surface Pro 4 Laying around.

    SP4 is as up to date as can be and so is the firmware on the MWDA.

    I have even seen it disconnect once and make the tv unresponsive. I was unable to turn the tv on or off with the remote. I had to disconnect the device it self.

    How does your MWDA work on your Sp4?
    Mine works fine...sometimes no sound, a reset of the dongle always fixes it..once connected its solid as can be. Love it.
    12-07-2015 07:48 PM
  3. ttsoldier's Avatar
    Mine works fine...sometimes no sound, a reset of the dongle always fixes it..once connected its solid as can be. Love it.
    How far away from the dongle is your sp4?

    Also , what is the firmware version on your sp4?
    12-07-2015 08:59 PM
  4. boltman2013's Avatar
    1511 10586.17

    about 16 feet
    12-07-2015 10:48 PM
  5. ttsoldier's Avatar
    1511 10586.17

    about 16 feet
    I meant to ask firmware on mwda dongle lol.

    I also noticed that the adapter driver on the pc is very old. 2006. What does yours say?

    screenshot-9-.png
    12-08-2015 03:06 AM
  6. rferrara90's Avatar
    It works like magic with my 950XL and my Windows 10 HP tablet but with my laptop also on windows 10 it can't connect.... Keeps giving error... How do you do the firmware update?
    12-08-2015 05:19 PM
  7. ttsoldier's Avatar
    It works like magic with my 950XL and my Windows 10 HP tablet but with my laptop also on windows 10 it can't connect.... Keeps giving error... How do you do the firmware update?
    With the microsoft wireless display adapter app on your pc.

    But you will need to connect to it first
    12-08-2015 09:20 PM
  8. ttsoldier's Avatar
    I just left the SP4 Connected to the MWDA for about two hours, idle. It was fine , did not disconnect.

    Based on this and other scenarios where i've used the MWDA for some web browsing.... it seems that the disconnection only occurs when watching movies.

    i use VLC for windows or Movies & TV to watch movies. Using these apps cause the MWDA to disconnect. This is 99% of the reason I bought the MWDA in the first place.... I'm sure this is a driver problem...
    12-09-2015 08:20 AM
  9. boltman2013's Avatar
    I meant to ask firmware on mwda dongle lol.

    I also noticed that the adapter driver on the pc is very old. 2006. What does yours say?

    Click image for larger version. 

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    Mine is the same as yours initially then got the app...see below
    12-09-2015 09:08 AM
  10. boltman2013's Avatar
    I just got the 11/26/2015 firmware update automatically via the Wireless app 1.3.8305
    12-09-2015 09:11 AM
  11. ttsoldier's Avatar
    I just got the 11/26/2015 firmware update automatically via the Wireless app 1.3.8305
    Huh? I'm confused. Is the driver version the same?? the 2006 driver?

    That driver and the firmware for the adapter are two different things.
    12-09-2015 11:33 AM
  12. boltman2013's Avatar
    10.0.10586.0 and 6/21/2006 on Miracast V2
    12-09-2015 02:06 PM
  13. ttsoldier's Avatar
    10.0.10586.0 and 6/21/2006 on Miracast V2
    I've come to realise that watching movies is what is causing the adapter to disconnect .

    If i leave the surface pro connecting and just do some web browsing or even leave it idle.. it does not disconnect. Had it connected for up to three hours..

    My disconnect scenarios are happening when i play videos on my SP4. The files are stored on the surface and played using VLC Store or Movies and tv.
    12-10-2015 07:36 AM
  14. boltman2013's Avatar
    Try extending the "Turn off display setting to 2 hours or more "in battery settings report back.
    12-10-2015 08:19 AM
  15. ttsoldier's Avatar
    Try extending the "Turn off display setting to 2 hours or more "in battery settings report back.
    That setting is fine. Like i said. It only disconnects when i'm playing movies off the SP4.
    12-10-2015 09:05 AM
  16. boltman2013's Avatar
    That setting is fine. Like i said. It only disconnects when i'm playing movies off the SP4.
    By "fine"... Do you have both plugged in and on battery set to more than 2 hours (For turn off display) on your in use power plan? Try Never turn off.

    IF not..try doing exactly that and report back results. I get it disconnects whole playing movies, trying to help you troubleshoot.
    12-10-2015 09:13 AM
  17. Kevin Rush's Avatar
    That setting is fine.
    Hilarious. Really made me laugh.
    12-10-2015 09:27 AM
  18. ttsoldier's Avatar
    By "fine"... Do you have both plugged in and on battery set to more than 2 hours (For turn off display) on your in use power plan? Try Never turn off.

    IF not..try doing exactly that and report back results. I get it disconnects whole playing movies, trying to help you troubleshoot.
    Yes. It is set to never turn off when plugged in.......
    12-10-2015 09:35 AM
  19. ttsoldier's Avatar
    Hilarious. Really made me laugh.
    Of course it did. Because I don't know how to change settings on my SP4. Silly me.
    12-10-2015 09:35 AM
  20. kancherlapraneeth's Avatar
    Of course it did. Because I don't know how to change settings on my SP4. Silly me.
    Can you try using some different player other than VLC and see if it still disconnects?
    12-10-2015 10:21 AM
  21. boltman2013's Avatar
    Try using just 2.4GHz (not 5GHz) switch on wireless setting. Perhaps switch channel on router to 1, 6 or 11.
    Also double check Windows Firewall and allow adapter through.

    I know its Miracast but it still uses your wifi card

    Also try shortening the distance and resetting (button 10 seconds) or unplugging the dongle.

    Sounds to me its likely either to far away or interference. or just needs reset.
    12-10-2015 11:09 AM
  22. ttsoldier's Avatar
    Can you try using some different player other than VLC and see if it still disconnects?
    I have tried movies and TV and Vlc.
    12-10-2015 03:55 PM
  23. ttsoldier's Avatar
    Try using just 2.4GHz (not 5GHz) switch on wireless setting. Perhaps switch channel on router to 1, 6 or 11.
    Also double check Windows Firewall and allow adapter through.

    I know its Miracast but it still uses your wifi card

    Also try shortening the distance and resetting (button 10 seconds) or unplugging the dongle.

    Sounds to me its likely either to far away or interference. or just needs reset.
    Distance is not far. Maybe 10 ft?
    I've set the Adapter on 2.4ghz only. Same thing.
    I've tried it connected and disconnected from the router. So I'm pretty sure that's not the problem.
    I have restarted the dongle as (button 10 seconds)
    Will double check Windows Firewall.

    I'm coming to the conclusion that the adapter it self is just faulty.
    12-10-2015 03:57 PM
  24. boltman2013's Avatar
    Distance is not far. Maybe 10 ft?
    I've set the Adapter on 2.4ghz only. Same thing.
    I've tried it connected and disconnected from the router. So I'm pretty sure that's not the problem.
    I have restarted the dongle as (button 10 seconds)
    Will double check Windows Firewall.

    I'm coming to the conclusion that the adapter it self is just faulty.
    Just checking you do have both the USB Power and HDMI plugged in on the dongle, correct?

    Could be a bad USB port also. Try testing it or try the dongle on another monitor or computer.

    Also you should re-install the HD graphics driver.
    12-10-2015 04:23 PM
  25. ttsoldier's Avatar
    Just checking you do have both the USB Power and HDMI plugged in on the dongle, correct?

    Could be a bad USB port also. Try testing it or try the dongle on another monitor or computer.

    Also you should re-install the HD graphics driver.

    I've tried it on different televisions already.

    After the update to Movies and TV yesterday or day before (can't remember) I used it last night and it did not disconnect. Don't know if it's just a coincidence or the updating of the app fixed something that was causing it to disconnect.

    I will try it again later this evening and report back.
    12-11-2015 05:00 AM
69 123

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