My Surface freezes

slimcomp

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Feb 4, 2016
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Can any Kind Person help ? I have never had Problems with My Surface since I bought it early last year. of late it has been rebooting with a blue error Screen and a restart Screen. I Dont Know if this is a Hardware or Software probelm. I have tried resetting it but it freezes when half way. Has any Body experienced this of late ? what may be the couse and solution.
:straight:
 

slimcomp

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Feb 4, 2016
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Ladies and Gentlemen For the past two days, I get only a blue Screen when I start My Surface Pro4 with a message Stillstand Code: BAD_SYSTEM_CONFIG_INFO. Can any one help to explain what this means? Thanks in advance.
 

miodrage

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Feb 16, 2013
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Reinstall windows. Make a bootable USB, with win10, insert it and follow the instructions. If the error occurs again, then it is a hardware fault.
 

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