1. minhthanhvn's Avatar
    Does anyone know how to fix this issue? I can't write even a word on touch keyboard

    11-14-2013 09:19 PM
  2. Muessig's Avatar
    I don't own a Surface (yet) but have you tried just writing one letter at a time, letting it recognise what that letter is and then moving on to the next letter? You seem to try to connect several letters together in one go. Maybe separating them would help?
    minhthanhvn likes this.
    11-15-2013 02:24 AM
  3. minhthanhvn's Avatar
    no, it does not help. when it recognizes the first letter, if I write a second one, it will do like I select "insert" - it inputs the first letter to the field and ignores the second one. very annoying.
    11-15-2013 08:37 AM
  4. Jake52's Avatar
    Yeah, something isn't right with your on screen keyboard. I just did exactly what you did using the stylus and I was able to hand write yahoo in the space between the "www" and the ".com" without any issues. It even gives me "yahoo.com" as a suggestion as soon as I wrote y, and then a. The space also dynamically gets bigger as I wrote to accommodate longer URLs. It worked fine if I wrote each letter separately or "yahoo" as a single word in cursive.

    Maybe post this question on the official Microsoft support forums?
    minhthanhvn likes this.
    11-15-2013 10:21 AM
  5. minhthanhvn's Avatar
    Yes. When I received it, it did like you said. The issue just happened yesterday, even thought I did the reset.
    11-15-2013 02:37 PM
  6. MBytes's Avatar
    Does it happen with Notepad, or only in IE?
    11-16-2013 04:05 PM
  7. minhthanhvn's Avatar
    No, It happens on any software. Tried with notepad and firefox.
    11-16-2013 07:01 PM
  8. minhthanhvn's Avatar
    Oh. One more thing, when I open the keyboard on desktop (without any app's running), I can write anything normally.
    11-16-2013 07:08 PM

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