1. 1jaxstate1's Avatar
    My SP2 seems to have a cosmetic issue. The top by the camera is coming a part at the seam. Do I call Microsoft directly or go to bet buy where I purchased it. Best Buy has a 30 day return policy, buy MS warranty is for a year.
    07-25-2014 07:23 AM
  2. xandros9's Avatar
    I'd contact MS support directly.
    but you aren't going to lose anything by trying Best Buy I guess.
    Laura Knotek and 1jaxstate1 like this.
    07-25-2014 02:51 PM
  3. fifthGear's Avatar
    try myservice.surface.com. You can register your tablet and covers; and initiate service (including a return). They even offer advance returns (you provide a credit card, they will ship you a replacement, you ship back your original. The credit card just insures you ship your return. It won't get charged).
    09-07-2014 08:50 PM

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