My good man, you have experienced what many have experienced as their first magnesium body system.
I too, had a laptop, a 2000$ system mind you, magnesium body, and like all magnesium body, it is painted not dyed. This means anything will scratch the paint. I am no material engineer, but my guess is that magnesium can't be dyed or the results are ugly, hence why they are always painted.
Lucky for me, my laptop was faulty, so I could return it, and have another one, and this time I took care of it.
My mistake, is that bag had a laptop compartment, so I thought it would be fine, but beside it's nylon and not the smoothest cloth in the world, it scratched.
So when you purchase a pocket for your surface pro, be sure it is very soft at the inside, and keep the inside of the sleeve clean, and lastly never put the device metal side on the table, put it on the cover side facing the table, and it won't scratch.
Sadly there is nothing you can do, beside acquiring the paint used by Microsoft to repaint the Surface, and that is not something anyone beside Microsoft Surface team, and the manufacture of the metal body knows, and then the problem is getting the paint, I don't think it's something you can find at the hardware store.
09-14-2014 04:54 PM