Surface pen frustrating problem

Azurus

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Dec 18, 2012
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I recently got my surface pro 3. The pen was amazing I love its pressure sensitivity , its design , everything
But 2days ago it started going crazy when I use it on OneNote. The pen starts switching to the eraser and the selection mode randomly while writing my notes which is very frustrating to me. I can't recall dropping it or messing with it and it works fine with other apps, o tried reinstalling OneNote but was met with the same frustration.
Is anyone experiencing this problem ?
If yes, can you please help ?
 

Azurus

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Dec 18, 2012
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Sounds like the pen is defective. Bring it to the store and replace the pen

I bought the sp3 from the states and I'm currently living in the middle east, I don't think that's an option as we don't have any Microsoft stores. Do you think I can emplaced it from a virgin megastars as they do sell the sp3 and its accessories
Besides if it was defective it wouldn't have worked normally with other apps right ?
 

lithos

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May 31, 2014
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The small coin cell batteries in my pen died right after I set it up, and caused OneNote to not open correctly. It's cheaper to replace the batteries than buy a new pen. There's a diagram in the small grey instruction book that shows how to replace those batteries. The size needed is 319. I'm not sure if that's an international size or a US size, but you can do a search for battery size charts that give all the specs along with size numbering.
 

Azurus

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The small coin cell batteries in my pen died right after I set it up, and caused OneNote to not open correctly. It's cheaper to replace the batteries than buy a new pen. There's a diagram in the small grey instruction book that shows how to replace those batteries. The size needed is 319. I'm not sure if that's an international size or a US size, but you can do a search for battery size charts that give all the specs along with size numbering.

Thanks alot I'll give it a try then , hope it works, don't wanna buy a new pen just for this
 

wertzius

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Jun 22, 2014
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The AAAA batteries power the pen, the coin cells are only for bluetooth! Try to exchange the AAAA, Microsoft uses bad quality cells.
 

ikap123

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Hi Azurus,

Did you solve the problem? I'm having the same issue, after two weeks of getting the device, and I also don't live in the states, so replacing the pen might be a pain. I wonder if replacing the batteries helps, or should I order a new pen?
 

rysliv

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I come across an intermittent issue with my pen, sometimes it thinks it's writing on the screen when the tip is hovering just a few millimeters above the surface of the glass. I had to remove the pen tip and the battery. Somehow that solved the problem.
 

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