1. ahmad12's Avatar
    Hi,
    I have the i7 Surface Pro 3 as soon as I opened it yesterday I updated it with the last Jan firmware update but still have the heat and fan issue, for some reason thats the only Firmware it updated to.
    My question is this:
    Does it already have the previous updates in it or not?
    If not can I use this site to download the firmwares missing? Download Microsoft Tablets drivers - Softpedia
    Thanks
    01-20-2015 12:28 PM
  2. dKp1977's Avatar
    Make sure you run Windows Update again. It may find some more updates. If not, you've got everything in place.
    I have the same device since Xmas, but haven't had any heat/fan issues so far. Of course it warms up under heavy usage and the fan kicks in, but that shouldn't surprise anybody. And it's definitely not getting hot enough to become uncomfortable while holding it.
    01-20-2015 12:53 PM
  3. ahmad12's Avatar
    Make sure you run Windows Update again. It may find some more updates. If not, you've got everything in place.
    I have the same device since Xmas, but haven't had any heat/fan issues so far. Of course it warms up under heavy usage and the fan kicks in, but that shouldn't surprise anybody. And it's definitely not getting hot enough to become uncomfortable while holding it.
    I ran updates several times yesterday and today and still no more updates. this is the 3rd replacement and I am tired of setting it up every time I was wondering if I can find that specific update and do it manually thank you.
    01-20-2015 02:11 PM
  4. CliveSinclair's Avatar
    If your device isn't finding any updates, then it has them all. Is this a refurbished machine? Had mine from new for almost 8 weeks and no unusual fan/heat issues - unless worked hard the fan hardly ever comes on.

    Microsoft have updated some chips CPU heatsink and paste in the last few months - that's why I asked if it is a refurbish, or new.
    01-20-2015 03:15 PM
  5. ahmad12's Avatar
    If your device isn't finding any updates, then it has them all. Is this a refurbished machine? Had mine from new for almost 8 weeks and no unusual fan/heat issues - unless worked hard the fan hardly ever comes on.

    Microsoft have updated some chips CPU heatsink and paste in the last few months - that's why I asked if it is a refurbish, or new.
    Actually this one is new they replaced it with new.
    01-20-2015 03:35 PM
  6. mashardy's Avatar
    Ahmed,
    I have the same issue as you. I just ordered my third replacement 5 minutes ago, did you resolve your problem?

    Regards,
    Ardy
    09-21-2015 04:18 PM

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