09-15-2017 09:48 PM
32 12
tools
  1. Cleyton79's Avatar
    http://forums.windowscentral.com/mic...pro-3-4-a.html

    This helped me with the heating issues too (got a SP3 with i7/512gb)... As some people mention in that thread... the i7 is too powerful to be in a tablet...
    09-17-2016 12:53 PM
  2. dicks-webos's Avatar
    http://forums.windowscentral.com/mic...pro-3-4-a.html

    This helped me with the heating issues too (got a SP3 with i7/512gb)... As some people mention in that thread... the i7 is too powerful to be in a tablet...
    I tried this solution and it really screwed up my Surface 3 PROs (mine only has i5) saving settings. The battery went down a lot faster than it should - so try at own risk.

    Better option is to update the Wifi, Bluetooth and Realtek HD audio drivers from the Surface 4 PRO. That really fixed the issue of high CPU coming from sleep/hibernate for me. See my post on that here: http://forums.windowscentral.com/mic...hibernate.html
    10-13-2016 12:54 AM
  3. purrfectpatty's Avatar
    I have the same problem. Mine has been replaced FIVE TIMES in two years. Every one of them overheats and stops working. Now this one also has a broken kickstand and the virtual keyboard has started reversing caps and lower case. I have to push the cap arrow for each letter or else everything would be in all caps. And the pen has failed and been replaced three times. Quite a huge waste of over a thousand dollars. I suspect all the Microsoft people are using iPads.
    11-15-2016 08:00 PM
  4. Erococo's Avatar
    Same here, my i7 finally fatally stopped and for $500 zI get a new one. Microsoft does not stand by faulty designs. Class action time!
    12-19-2016 07:43 PM
  5. MikeInOhio's Avatar
    I had been running hot for about a month but downloading and running the latest updates from here helped... https://www.microsoft.com/en-us/download/details.aspx?id=38826
    12-20-2016 01:34 PM
  6. dicks-webos's Avatar
    Maybe a system process is running wild here and causing the CPU to be in higher%. This results in a hot surface device. See my other thread on how to fix this by updating the Realtek audio driver.
    02-06-2017 03:07 AM
  7. Java Brown's Avatar
    I did have same issue, but I found the solution, uninstall Chrome completely.
    Heat and Fan problem on your Surface Pro 3? – Ipunk Lee



    When running Word Processing and Data Base programs, the right quarter of the screen and on the back gets VERY warm. When gaming (especially Microsoft Treasure Hunt), within five minutes it's nearly too hot to touch the metal back.

    I contacted Microsoft...and they said that is NOT usual; thus, they sent me a new one.

    And AGAIN, within five minutes of Treasure Hunt, the upper right corner is VERY hot.

    My mother also bought a Surface Pro 3...same day as I did. I drove to her house and watched a six minute video. And her SP-3 did the same thing...started warming up on the upper right corner.

    Microsoft says this is not usual...yet, that makes THREE SP-3s that get extremely hot in the upper right when doing ANYTHING but just plain writing.

    We have had our SP-3s for about four months. So what gives, Microsoft? Is the SP-3 not meant to do anything more than writing a doc? I have to shut mine down (THE ONE I RECEIVED TODAY) after ten minutes of gaming.

    HELP!
    09-15-2017 09:48 PM
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