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Windows Central Question
Ordered a SP4 256GB, 16GB RAM i5. Got an email today saying it was cancelled. Had a credit card issue, it was resolved. Even called MS directly to make sure everything was on track. It was. When I called AFTER my cancellation email they said my ordered model was back ordered, which is why it was cancelled. So why a cancellation when it was back ordered? Talked to a supervisor, they said they honestly didn't know why it was cancelled. Normally they will try and charge a credit card up to 5 times when an issue arises, mine was only attempted once.
End of the conversation? "Sorry, there's nothing we can do. Maybe you'd like to order a different model"
I am BEYOND mad! Has anyone else gone through this, or any advise for me? Thanks!
End of the conversation? "Sorry, there's nothing we can do. Maybe you'd like to order a different model"
I am BEYOND mad! Has anyone else gone through this, or any advise for me? Thanks!