11-09-2015 02:48 PM
27 12
tools
  1. Cerif27's Avatar
    If you ordered a Surface Pro 4 with an i7 processor from a Microsoft store, you won't be able to pick it up before NOVEMBER 20th!!

    Just got the email from Microsoft (after TWO of them telling me in was in and ready to be picked up) confirming that it's delayed. CALL AHEAD BEFORE YOU LEAVE TO PICK UP YOUR PREORDER!!

    microsoft.png
    10-26-2015 03:09 PM
  2. Leonel Funes's Avatar
    This is one reason I rather buy in-person whenever possible
    10-26-2015 03:37 PM
  3. donhillla's Avatar
    Online orders have always said 11/20 since 10/6, first day to pre-order. Not sure why the stores have been telling people 10/26 for the i7.
    10-26-2015 04:55 PM
  4. brianbrain's Avatar
    Online orders have always said 11/20 since 10/6, first day to pre-order. Not sure why the stores have been telling people 10/26 for the i7.
    This. Some MS store employees were not properly informed it seems, but all i7 units have always had a ship-by date of 11/20.
    10-26-2015 05:37 PM
  5. Talldog's Avatar
    Thurrott.com has an article up about the new devices going on sale today. Someone called "poddie" in the comments is saying he ordered the i7 SP4 online and got it today.
    10-26-2015 05:39 PM
  6. John M Beauchemin's Avatar
    Store called me Sunday night to tell me my order was "delayed by customs". She started her sentence with "You're not gonna believe this, but..."

    Yeah, I didn't believe her.
    10-26-2015 07:01 PM
  7. Ian Drake's Avatar
    Thurrott.com has an article up about the new devices going on sale today. Someone called "poddie" in the comments is saying he ordered the i7 SP4 online and got it today.
    confusion with the book perhaps?
    10-27-2015 07:08 AM
  8. barryl85's Avatar
    Thurrott.com has an article up about the new devices going on sale today. Someone called "poddie" in the comments is saying he ordered the i7 SP4 online and got it today.
    confusion with the book perhaps?
    Yeah it is confusion as further down the comments he says "That said, today I got my Surface Book and it's very sweet too..."
    10-27-2015 07:29 AM
  9. Zoophagous's Avatar
    I was assured by several customer representatives in-store on October 12th when I put in my pre-order for an i7 model that it would be available October 26. On Sunday, October 25, I got a voicemail from that store, "...we did not receive your product in time for the launch tomorrow, sometime in the next week we expect it to be here...you are pretty high on the list so you'll be one of the first people to get it as soon as it comes in". Alright fine, that's a letdown, but at least I will have it sometime this week. Then yesterday (Oct 26), I get the same email as the OP that says I was misinformed and I could expect my SP4 Nov. 20. I don't have a problem with the original release day being mixed up but I do have a problem with being falsely reassured by the store representatives several times. Basically I feel jerked around. I also apparently missed a launch-day gift bag that contained a coupon for 10% off accessories? This is all very disappointing.
    10-27-2015 01:24 PM
  10. dnmartin98's Avatar
    The i7 was always slated for 11/20. I too got the email yesterday saying mine was ready for pickup. Curious I called MS and the store as well. They told me that there had been an error and that "pickup" email had been mistakenly sent to all users who had pre-ordered, regardless of device. That's why they then sent out that later email about the i7 and the 11/20 date.

    You might want to change the title of your post to take out the "MAJOR delay" and all the scary exclamation marks as it's nothing new....

    Cheers,

    DavidM
    10-27-2015 03:17 PM
  11. Talldog's Avatar
    The i7 delay turned out to be a blessing for my wife and me. After reading all the Surface Book reviews the past couple of days, we went to the store today and spent about 15 minutes playing with one. We ended up cancelling our i7 pre-orders and ordering 2 Books, i5/8Gb/256Gb/GPU. Can't wait.
    10-27-2015 06:47 PM
  12. HoosierDaddy's Avatar
    If you ordered a Surface Pro 4 with an i7 processor from a Microsoft store, you won't be able to pick it up before NOVEMBER 20th!!

    Just got the email from Microsoft (after TWO of them telling me in was in and ready to be picked up) confirming that it's delayed. CALL AHEAD BEFORE YOU LEAVE TO PICK UP YOUR PREORDER!!
    Fixed:

    10-28-2015 02:00 PM
  13. WildKarrde's Avatar
    I tried to order an i7 SP4 and was told it would ship Dec. 2nd. That's part of why I got an i5. It's probably a good thing, the extra $300 for better discreet graphics was making less and less sense. I wonder how many others came to their senses while waiting for the i7 and just got a cheaper i5 instead?
    11-06-2015 10:11 PM
  14. FXi2's Avatar
    Too bad they aren't extending the trade-in program to allow for this. I'm not parting with my current surface until a new one is physically in my hands.
    11-07-2015 03:23 PM
  15. John M Beauchemin's Avatar
    I tried to order an i7 SP4 and was told it would ship Dec. 2nd. That's part of why I got an i5. It's probably a good thing, the extra $300 for better discreet graphics was making less and less sense. I wonder how many others came to their senses while waiting for the i7 and just got a cheaper i5 instead?
    None of the Surface Pro 4's have discrete graphics. They're all integrated.
    11-07-2015 03:44 PM
  16. WildKarrde's Avatar
    None of the Surface Pro 4's have discrete graphics. They're all integrated.
    Sorry, that word was supposed to be integrated.

    What I meant to say was that spending $300 to get better integrated graphics still left me with integrated graphics, not discrete. So I decided it wasn't worth it.
    John M Beauchemin likes this.
    11-07-2015 04:51 PM
  17. mtalinm's Avatar
    Too bad they aren't extending the trade-in program to allow for this. I'm not parting with my current surface until a new one is physically in my hands.
    I was also bummed about this. ended up trading today (last day) for an i5/8/256 though I really want 16/512. planning to return it for the larger model, assuming of course that they show up within 30 days of today...
    11-07-2015 08:36 PM
  18. onlysublime's Avatar
    If you're at all interested in gaming or GPU acceleration in graphics/video applications, you will want the Iris graphics that come with the i7 rather than the standard graphics with the i5.

    Seems kind of silly to worry about a few weeks when you're going to be using a computer for a long time.
    11-08-2015 02:31 AM
  19. WildKarrde's Avatar
    If gaming is your primary concern then there are much more capable machines for far cheaper.
    11-08-2015 02:41 AM
  20. onlysublime's Avatar
    It's not about "gaming is your primary concern". It's about versatility. If a person wants an ultra-portable with the form factor and features of a Surface Pro machine, but also wants to play games, you're going to need the Iris graphics. Even the Iris graphics is not a panacea. But it can make a good game run decently versus unplayable with standard Intel graphics.

    Gaming laptops are huge and bulky. They're not cheap either. Most ultrabooks only have standard Intel graphics.
    11-08-2015 12:45 PM
  21. WildKarrde's Avatar
    The Alienware 13 starts at $950, has dedicated graphics with 2GB RAM and all day battery with an upgraded battery.
    11-08-2015 01:24 PM
  22. Jack Smith18's Avatar
    The Alienware 13 starts at $950, has dedicated graphics with 2GB RAM and all day battery with an upgraded battery.
    Yeah but it's still a AW and not comparable when one is a big bulky laptop and one a pretty lite weight tablet.
    The AW runs hot and loud and not sure why you even brought it up since there are much better laptops .
    11-08-2015 03:27 PM
  23. WildKarrde's Avatar
    It was an example, plain and simple. If you have a better example then feel free to share it.

    While I haven't played with the Alienware 13, I owned each generation of the M11x, and each one was a light, portable and competent gaming netbook with excellent battery life outside of gaming.
    11-08-2015 07:17 PM
  24. John M Beauchemin's Avatar
    Sorry, that word was supposed to be integrated.

    What I meant to say was that spending $300 to get better integrated graphics still left me with integrated graphics, not discrete. So I decided it wasn't worth it.
    I won't pretend to know all the specs, and from my basic research on the SP4's it seems almost like they've neutered the i7 in order to bring it in line with the i5 by giving it a slower clock speed and only 2 cores instead of the usual 4, but I do know that the cache on the chip itself is 'likely' still twice that of the i5. How that shakes out in the real world, I don't know. I pre-ordered the i7 unit and am still impatiently waiting, but every day that goes by I am having second thoughts about whether the performance gains warrant the massive cost increase. In a desktop solution, an i7 will destroy an i5... but like I said, the SP4 i7 seems totally neutered by comparison. Not only are the chips clocked miserably slow to being with, but the i7 clocks even slower than the i5. I'm concerned that in order to maintain a consistent battery life between the units, they basically trimmed away any real difference between the two.
    11-09-2015 11:52 AM
  25. WildKarrde's Avatar
    Yeah... that's pretty much what I took away from it as well. If I could have gotten IRIS graphics on the i5 model I wouldn't have even considered the i7. Looking forward to your review when you do get the i7 model though (if you keep waiting for it), I'm still kinda second guessing my choice, to be honest. My SP2 wasn't really all that bad, lol. But the extra RAM is definitely helping, and all other computing is much smoother/snappier with the SP4 than the SP2.
    11-09-2015 01:10 PM
27 12

Similar Threads

  1. Maps on Surface Book
    By Mr Hyde in forum Microsoft Surface Book
    Replies: 4
    Last Post: 11-23-2015, 02:57 AM
  2. i7 8GB vs. i5 16GB
    By jbaylon in forum Microsoft Surface Pro
    Replies: 6
    Last Post: 10-28-2015, 07:31 AM
  3. WaterField's new Field Muzetto bag could be the perfect fit for your Surface Pro 4
    By WindowsCentral.com in forum Windows Central News Discussion & Contests
    Replies: 0
    Last Post: 10-26-2015, 01:30 PM
  4. Microsoft's Surface Pro 3 is getting its own firmware update
    By WindowsCentral.com in forum Windows Central News Discussion & Contests
    Replies: 0
    Last Post: 10-26-2015, 01:11 PM
  5. Mojang posts a funny video to reveal delay of Cobalt for PC and Xbox until Feb. 2016
    By WindowsCentral.com in forum Windows Central News Discussion & Contests
    Replies: 0
    Last Post: 10-26-2015, 12:50 PM
LINK TO POST COPIED TO CLIPBOARD