1. Windows Central Question's Avatar
    I work at a dental office and we have the newest surface pros. I think 3 or 4? I charged one over the weekend and now it will not turn on at all. I have held the power button for more than a minute and nothing happens. Is there a trick to turn it on?
    11-30-2015 10:31 AM
  2. Sunstorming's Avatar
    You might want to contact MS support. Especially on the webpage, they are pretty fast with ansers for something new like that, and it should be warrantied.
    11-30-2015 11:32 AM
  3. Jeffery Holderness's Avatar
    I have luck pressing the power and the volume down button at the same time for about 12 seconds. Restarting the device and usually the surface screen will come on per usual.
    11-30-2015 12:22 PM

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