Surface Pro 4 - Thrown off Desk. Fell to the ground

[ttsoldier]

Sigh.

Charger cord got tangled up in the chair. I rolled to my right and the surface pro 4 came with me. I did not realise what was going on till i heard the loud smash on the floor. I did not want to look back. In my head i was praying it was not my SP4 .

I slowly turned around. There it was on the floor from roughly 3 foot high table and probably another 3 feet in distance traveled towards me. The keyboard was tossed to the side. Thankfully, it landed on it's back.

I picked her up and looked at her. Windows Hello logged me right in as if nothing had happened.

I placed her back on the table and connected the keyboard. So far everything works as normal but I'm still shaken by the whole thing; there are no noticeable scratches , dings or dents on the back side.

*Sigh* Traumatized.

 

[RiccardoPastena]

wow... that's sounds like one of Wes Craven's masterpieces. That's why god invented accidental damage insurance Microsoft Complete

 

[Devhux]

I love the "I picked her up and looked at her. Windows Hello logged me right in as if nothing had happened" line.

I'm really thinking of using a longer cord to go from the charging brick to my surge protector. It's way too easy to send the plug that goes into the Surface falling to the ground as there's not a lot of extra slack for me.

 

[zkyevolved]

I love the "I picked her up and looked at her. Windows Hello logged me right in as if nothing had happened" line.

I'm really thinking of using a longer cord to go from the charging brick to my surge protector. It's way too easy to send the plug that goes into the Surface falling to the ground as there's not a lot of extra slack for me.

I myself purchased a 2 meter cable for a couple of euros on amazon. Makes it very worth the wait. I can cross the room all the while being plugged in. Haha.

 

[boltman2013]

I myself purchased a 2 meter cable for a couple of euros on amazon. Makes it very worth the wait. I can cross the room all the while being plugged in. Haha.

Can you post link to cable you bought?

 

[920Walker]

Ouch. You made the face in your avatar?

 

[zkyevolved]

Can you post link to cable you bought?

2 Pines EURO Clavija A Figura De ocho 8 C7 Clavija Energ?a Cable 2 m: Amazon.es: Electr?nica

 

[boltman2013]

2 Pines EURO Clavija A Figura De ocho 8 C7 Clavija Energ?a Cable 2 m: Amazon.es: Electr?nica

Thanks won't work in US for SP4..darn

 

[sadievan]

Wow! That would scare me too. Glad everything is OK.

 

[Endja]

Looks like God loves you..

 

[tboy2000]

You are so lucky. I dropped my Lumia 1520 on hard concrete and it landed face down. I NEVER drop phones. This was a first. Luckily only a minor dent in corner casing and screen was ok. Not smashed. I was so lucky.

 

[zkyevolved]

Thanks won't work in US for SP4..darn

Lindy US Mains Cable - 2 Pin Plug to Figure 8 Connector, 2m: Amazon.es: Electr?nica
US Version

 

[wasabiman123]

It's crazy how bad I've treated my Surface Pros. SP1=abused like no other, would leave out in the sun to bake and thrown around. SP3 drop it all the damn time. No phasing at all, except SP3 metal thing on the kickstand peeling off...

 

[tangledW]

About 5 days ago I applied for Microsoft Complete and was going to an MS Store to get it inspected before they'd give me the protection.

4 days ago I knocked it off a Cisco router in a data center and smashed it bad. The device still works, but the screen is shattered and you can't really use it because it picks the cracks up a touches all over the screen.

Has anyone ever heard of the screen/glass being replaced? I assume its impossible.

 

[Indistinguishable]

I picked her up and looked at her. Windows Hello logged me right in as if nothing had happened.

Hah, excellent.

I once dropped my Surface 2 while I was traveling from my car to my office building. It was in a pretty hardy case, so no external damage appeared to have occurred. It was fine for the day, seemed perfectly normal. The next day I turned it on and about a third of the screen wasn't working. Part of the display had detached within.

Thankfully, I had Microsoft Complete so I was able to get it in and get it replaced. But just a heads up, you could still see some damage.

 

[James8561]

Shouldn't the magnetic connector just pop off if your chair pulls on it? I can't imagine why it would pull the surface along with it since it's only magnets

 

[MobileVortex]

Lindy US Mains Cable - 2 Pin Plug to Figure 8 Connector, 2m: Amazon.es: Electr?nica
US Version

US version US store

http://www.amazon.com/kenable-Power-Cord-Figure-Eight/dp/B0095ZM38I/ref=sr_1_1?ie=UTF8&qid=1449515452&sr=8-1&keywords=2+Pin+Plug+to+Figure+8+Connector

 

[unni_kmr]

Has anyone ever heard of the screen/glass being replaced? I assume its impossible.

That sucks. You can place a service request here. I shipped mine today to MS because of a scratch on the body.

 

[ttsoldier]

Shouldn't the magnetic connector just pop off if your chair pulls on it? I can't imagine why it would pull the surface along with it since it's only magnets

Who know's. It should.

It pops out a lot easier in a lot less intensive situations. Go figure. lol

 

[Axeelant]

Opened this topic with expectation to read the screen is gone Just glad your surface survived the fall