1. ttsoldier's Avatar
    Sigh.

    Charger cord got tangled up in the chair. I rolled to my right and the surface pro 4 came with me. I did not realise what was going on till i heard the loud smash on the floor. I did not want to look back. In my head i was praying it was not my SP4 .

    I slowly turned around. There it was on the floor from roughly 3 foot high table and probably another 3 feet in distance traveled towards me. The keyboard was tossed to the side. Thankfully, it landed on it's back.

    I picked her up and looked at her. Windows Hello logged me right in as if nothing had happened.

    I placed her back on the table and connected the keyboard. So far everything works as normal but I'm still shaken by the whole thing; there are no noticeable scratches , dings or dents on the back side.

    *Sigh* Traumatized.
    jmshub likes this.
    12-06-2015 03:42 AM
  2. RiccardoPastena's Avatar
    wow... that's sounds like one of Wes Craven's masterpieces. That's why god invented accidental damage insurance Microsoft Complete :D
    12-06-2015 03:46 AM
  3. Devhux's Avatar
    I love the "I picked her up and looked at her. Windows Hello logged me right in as if nothing had happened" line. :)

    I'm really thinking of using a longer cord to go from the charging brick to my surge protector. It's way too easy to send the plug that goes into the Surface falling to the ground as there's not a lot of extra slack for me.
    12-06-2015 04:54 AM
  4. zkyevolved's Avatar
    I love the "I picked her up and looked at her. Windows Hello logged me right in as if nothing had happened" line. :)

    I'm really thinking of using a longer cord to go from the charging brick to my surge protector. It's way too easy to send the plug that goes into the Surface falling to the ground as there's not a lot of extra slack for me.
    I myself purchased a 2 meter cable for a couple of euros on amazon. Makes it very worth the wait. I can cross the room all the while being plugged in. Haha.
    12-06-2015 09:42 AM
  5. boltman2013's Avatar
    I myself purchased a 2 meter cable for a couple of euros on amazon. Makes it very worth the wait. I can cross the room all the while being plugged in. Haha.
    Can you post link to cable you bought?
    12-06-2015 10:33 AM
  6. 920Walker's Avatar
    Ouch. You made the face in your avatar?
    pankaj981 likes this.
    12-06-2015 11:07 AM
  7. zkyevolved's Avatar
    Can you post link to cable you bought?
    2 Pines EURO Clavija A Figura De ocho 8 C7 Clavija Energía Cable 2 m: Amazon.es: Electrónica
    12-06-2015 12:30 PM
  8. boltman2013's Avatar
    Thanks won't work in US for SP4..darn
    12-06-2015 01:08 PM
  9. sadievan's Avatar
    Wow! That would scare me too. Glad everything is OK.
    12-06-2015 01:12 PM
  10. Endja's Avatar
    Looks like God loves you..
    12-06-2015 01:23 PM
  11. tboy2000's Avatar
    You are so lucky. I dropped my Lumia 1520 on hard concrete and it landed face down. I NEVER drop phones. This was a first. Luckily only a minor dent in corner casing and screen was ok. Not smashed. I was so lucky.
    12-06-2015 03:10 PM
  12. zkyevolved's Avatar
    Thanks won't work in US for SP4..darn
    Lindy US Mains Cable - 2 Pin Plug to Figure 8 Connector, 2m: Amazon.es: Electrónica
    US Version :)
    James8561 likes this.
    12-06-2015 03:30 PM
  13. wasabiman123's Avatar
    It's crazy how bad I've treated my Surface Pros. SP1=abused like no other, would leave out in the sun to bake and thrown around. SP3 drop it all the damn time. No phasing at all, except SP3 metal thing on the kickstand peeling off...
    12-06-2015 05:40 PM
  14. tangledW's Avatar
    About 5 days ago I applied for Microsoft Complete and was going to an MS Store to get it inspected before they'd give me the protection.

    4 days ago I knocked it off a Cisco router in a data center and smashed it bad. The device still works, but the screen is shattered and you can't really use it because it picks the cracks up a touches all over the screen.

    Has anyone ever heard of the screen/glass being replaced? I assume its impossible.
    12-06-2015 06:21 PM
  15. Indistinguishable's Avatar
    I picked her up and looked at her. Windows Hello logged me right in as if nothing had happened.
    Hah, excellent.

    I once dropped my Surface 2 while I was traveling from my car to my office building. It was in a pretty hardy case, so no external damage appeared to have occurred. It was fine for the day, seemed perfectly normal. The next day I turned it on and about a third of the screen wasn't working. Part of the display had detached within.

    Thankfully, I had Microsoft Complete so I was able to get it in and get it replaced. But just a heads up, you could still see some damage.
    ttsoldier likes this.
    12-07-2015 09:06 AM
  16. James8561's Avatar
    Shouldn't the magnetic connector just pop off if your chair pulls on it? I can't imagine why it would pull the surface along with it since it's only magnets
    12-07-2015 12:01 PM
  17. MobileVortex's Avatar
    12-07-2015 01:13 PM
  18. unni_kmr's Avatar
    Has anyone ever heard of the screen/glass being replaced? I assume its impossible.
    That sucks. You can place a service request here. I shipped mine today to MS because of a scratch on the body.
    12-07-2015 02:02 PM
  19. ttsoldier's Avatar
    Shouldn't the magnetic connector just pop off if your chair pulls on it? I can't imagine why it would pull the surface along with it since it's only magnets
    Who know's. It should.

    It pops out a lot easier in a lot less intensive situations. Go figure. lol
    12-07-2015 05:42 PM
  20. Axeelant's Avatar
    Opened this topic with expectation to read the screen is gone :) Just glad your surface survived the fall :)
    ttsoldier likes this.
    12-12-2015 04:21 AM
  21. wpctrlfan's Avatar
    Yes great luck or even great build quality which can survive such accidents?
    12-14-2015 05:04 PM
  22. The Werewolf's Avatar
    How.. did that happen? Didn't the magnetic connector just detach? Or was the cable caught around the SP4?
    12-16-2015 06:56 PM

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