1. Windows Central Question's Avatar
    I just bought this computer, and the device shows up in "device and printer " however I am not able to access the external hard drive. Help!!!
    01-10-2016 11:10 PM
  2. decider's Avatar
    Could you elaborate a little bit?
    01-10-2016 11:18 PM
  3. kstellla's Avatar
    When I plug in my external hard drive, in "device and printers window," an icon for that device does show up along with other connected devices. However it does my show up in file folder, therefore I do not have access to my files in my external hard drive.
    01-11-2016 11:50 PM
  4. RumoredNow's Avatar
    Is your driver up to date for Win 10? Software and Firmware Downloads | WD Support
    01-12-2016 12:13 PM
  5. yeewiz's Avatar
    try another USB cable. I open my WD Element drive in my SP4 all the time. Didn't even need to load WD drivers.
    RumoredNow likes this.
    01-12-2016 01:19 PM

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