02-19-2016 11:45 PM
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  1. Windows Central Question's Avatar
    Windows Central Question
    I just got a surface 3. I am unable to access Office. I have tried setting up a new account, tried using all of my emails and am unable to sign into the Microsoft account. How can I either get a new account or reset my account? I tried resetting my password and that didn't work either.
    02-19-2016 11:40 PM
  2. RumoredNow's Avatar
    RumoredNow
    I would try to reset the device. Use the Power Button method from tis page: Microsoft Surface Pro 3 Hard Reset Process

    Then during setup, input your normal Microsoft Account information.


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    02-19-2016 11:45 PM
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