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Windows Central Question
Battery on Surface Pro 3 went from normal life to fast drain in 30 days +/-
My Surface Pro 3 (purchased in Nov. of 2014) has gone from a "normal" battery life to literally draining from 100% to shutdown in under 5 minutes! I have a dock and the unit stays plugged in the majority of the time. I understand that can be not so good for a battery. However, I am suspicious that it may be more than that since the battery performance went from what seemed normal to abnormal almost overnight.
After chatting with Microsoft tech and trying to update the battery driver, the tech suggesting returning the unit using the "swap-out" program where I pay $449.99 and get a refurbished unit.
Any ideas?
My Surface Pro 3 (purchased in Nov. of 2014) has gone from a "normal" battery life to literally draining from 100% to shutdown in under 5 minutes! I have a dock and the unit stays plugged in the majority of the time. I understand that can be not so good for a battery. However, I am suspicious that it may be more than that since the battery performance went from what seemed normal to abnormal almost overnight.
After chatting with Microsoft tech and trying to update the battery driver, the tech suggesting returning the unit using the "swap-out" program where I pay $449.99 and get a refurbished unit.
Any ideas?