1. brosenz's Avatar
    Is it possible to go to the Microsoft store an do a warranty exchange there instead of going through the process of sending it to Texas? My Surface Pro 4 is the most standard one i5/8GB/256GB, so I would assume they should have one in stock for replacement.

    Any feedback or previous experience will be appreciated, thanks
    05-01-2016 07:53 PM
  2. ttsoldier's Avatar
    I question at a Microsoft store and they said once they have in stock and it is one of the standard models, they will replace it on the spot.
    05-01-2016 08:50 PM
  3. brosenz's Avatar
    Thanks, I would assume that after 7 months they must have some stock, specially the i5/8/256, is the most standard one
    05-01-2016 08:56 PM
  4. Devhux's Avatar
    How does it work for warranty exchange? Do you need the Complete warranty for them to do an exchange?
    05-02-2016 02:07 AM

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