Best Buy, 4 total devices all abysmal and had all or most of these flaws:
- 1 device didn't turn on, Replaced
- all had severe light bleed around the edges - worst I've seen in a decade
- terrible power management, fans on all the time, Somewhat fixed now via firmware updates but different experience from device to device)
- audio popping, somewhat fixed but still happens when you change the on-screen volume
- the worst wifi performance I've ever seen in a modern laptop (last 5 years) my phone gets double the performance on the same network
- wouldn't wake from sleep or wouldn't remain asleep (hotbag) - somewhat fixed now but still happens to a few devices daily
- terrible screen flex under nominal pen pressure, you can see the typical lcd screen waves/discoloration while using the pen
- terrible pen lag, while tracing the pen across the screen in OneNote, lines lag a quarter inch behind the nib at nominal speeds
- pen erase pressure needed to be significant to work, Faulty pen, replaced
- atrocious battery life, half of what MS claims just browsing the web, There are countless workarounds including underclocking and feature disabling.
Overall it took 6 months for MS to issue enough updates to make the device usable. This will be the last surface I or my company will purchase. When behaving its not the worst device in the world
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