[dharnidhar]

Hi colleagues,

I am using SufacePro 4 and have the following issues. I see a bunch of updates when I click on Windows update but when I click the Install now button, they do not get installed and I get the following error message

Updates are available.

Intel driver update for Intel(R) AVStream Camera 2500.
Microsoft driver update for Surface Pro 4 Firmware Update.
Realtek Semiconductor Corp. driver update for Realtek High Definition Audio(SST).
Microsoft driver update for Surface Keyboard Backlight.
Microsoft driver update for Surface Pen Settings.


Details

We need to start a separate installation to complete this update. Select Install to start it. If you don't see the install window, minimize this window, or check the taskbar.

Updates are ready to install



When I click the Install nowbutton above, I see the following

There were problems installing some updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help:

• [ Intel Corporation driver update for Microsoft Camera Rear - Error 0x80248007]
  [Intel driver update for Intel(R) AVStream Camera 2500 - Error 0x80248007]
  [Microsoft driver update for Surface Digitizer Integration - Error 0x80248007]
  [Microsoft driver update for Surface Keyboard Backlight - Error 0x80248007]
  [Microsoft driver update for Surface Pen Settings - Error 0x80248007]

When I click the Details link above, I see the following

Intel driver update for Intel(R) AVStream Camera 2500

Waiting for install

Microsoft driver update for Surface Pro 4 Firmware Update

Error

Realtek Semiconductor Corp. driver update for Realtek High Definition Audio(SST)

Error

Microsoft driver update for Surface Keyboard Backlight

Error

Microsoft driver update for Surface Pen Settings

Error

Microsoft driver update for Surface Digitizer Integration

Error

Intel Corporation driver update for Microsoft Camera Rear

Waiting to install





I would like to hear if anyone on this group had problems and how they have fixed this issue. Thank you very much for your support.



- Dharnidhar

[realwarder]

Run the "Windows Update troubleshooter".

[dharnidhar]

Tried even that, does not work