1. Davey123's Avatar
    Hi. I am using the arc touch mouse on my Surface Pro 4 and it stopped working. I tried rebooting my computer, turning the mouse off and on, repairing the mouse to Bluetooth, and changing the battery. However, none of that worked. The mouse comes on, but it is just no longer working. I did notice in the action center that it states that Bluetooth is on but not connected. I am not sure what that means because I do have a wireless connection. Any assistance would be appreciated. Thanks.
    06-15-2017 01:24 PM
  2. mtf1380's Avatar
    try uninstalling the mouse, and then re-"PAIR"
    06-15-2017 01:56 PM
  3. Davey123's Avatar
    Thanks. My mouse mysteriously started working again without any intervention :).
    06-16-2017 06:39 AM

Similar Threads

  1. Extras -> Advanced Info no longer working, what is alt app?
    By NutmegState in forum Windows Phones
    Replies: 3
    Last Post: 06-16-2017, 12:28 PM
  2. What is this Zeus Virus pop up and how do I stop it....???
    By junebug1961 in forum Ask a Question
    Replies: 3
    Last Post: 06-15-2017, 10:32 PM
  3. Does the Surface Pro 2 work with a Pro 4 Charger?
    By northernpipeman in forum Microsoft Surface Pro
    Replies: 1
    Last Post: 06-15-2017, 01:42 PM
  4. Windows 10 start up, dots/circles freeze/stop spinning
    By Windows Central Question in forum Ask a Question
    Replies: 1
    Last Post: 06-15-2017, 02:58 AM
  5. nokia lumia 730 charge port not working
    By Windows Central Question in forum Ask a Question
    Replies: 1
    Last Post: 06-13-2017, 12:39 PM
LINK TO POST COPIED TO CLIPBOARD