11-27-2018 08:50 AM
tools
  1. rjs111's Avatar
    rjs111
    I have a first generation Surface Pro. When I start up and get to the lock screen, the screen keeps flashing from my lock screen/background picture to black and I can't get to the login to the device. There is also a "loading circle" above/near the cursor. I've tried shutting down and doing a hard reset, but it hasn't solved the issue.
    11-01-2018 07:55 PM
  2. Ryujingt3's Avatar
    Ryujingt3
    Trusted Member
    Q&A Team
    Can you boot into Safe Mode? If so, does it still have the same issue?

    Have you tried restoring it?

    https://support.microsoft.com/en-us/...erecoveryimage
    11-27-2018 08:50 AM
« Surface Pro 5th gen and signatures | Microsoft Surface Pro 4 Throttling SOLVED »

Similar Threads

  1. Recapping what's new and still to come in Microsoft To-Do
    By WindowsCentral.com in forum Windows Central News Discussion & Contests
    Replies: 0
    Last Post: 11-01-2018, 04:00 PM
  2. Keep air clean with the $67 GermGuardian 3-in-1 full room air purifier
    By WindowsCentral.com in forum Windows Central News Discussion & Contests
    Replies: 0
    Last Post: 11-01-2018, 01:50 PM
  3. In defense of Red Dead Redemption 2's realism
    By WindowsCentral.com in forum Windows Central News Discussion & Contests
    Replies: 0
    Last Post: 11-01-2018, 12:11 PM
  4. What colors can you choose for the HP Spectre Folio 13 leather?
    By WindowsCentral.com in forum Windows Central News Discussion & Contests
    Replies: 0
    Last Post: 11-01-2018, 10:11 AM
LINK TO POST COPIED TO CLIPBOARD