1. Juan Stevens's Avatar
    Alright guys, I need to verify this more. I was in a meeting this morning and started recording some video in Onenote on my surface pro 128. It sounded horrible. I then tried on a co-workers 128. Same horrible sound. I tried the camera app and recorded some video on both pro's. Same thing. We've bought our pros at two different times so I know it's not the batch. So then I decided to try on my RT. Onenote student version doesn't seem to let me record sound but I tried the camera app. Sounded perfect.

    Did MS overlook this issue and never test? They couldn't have thought this sound would be acceptable. Can you guys test yours?
    02-26-2013 10:48 AM
  2. vedichymn's Avatar
    What was the issue? Is it just fan noise?
    02-26-2013 11:20 AM
  3. cme4oil's Avatar
    While I haven't tested this myself, I would bet that it's the sound from the fans in the SP you are hearing. The RT does not have those, so no fan noise in the recording.
    02-26-2013 11:20 AM
  4. Juan Stevens's Avatar
    It doesn't sound like fan noise really. It sounds highly distorted.
    02-26-2013 11:58 AM
  5. gootdude's Avatar
    It's the settings in windows 8 for "Microphone Boost", turn that down to 0.0dB and you should get proper audio from the microphone.
    Goto Desktop -> Swipe from right -> Settings -> Control Panel -> Sound -> Recording Tab -> Select the Microphone that is default device (the other should say unplugged and is the 3.5mm jack), -> properties ->levels tab.
    Hope that helps
    02-26-2013 01:57 PM
  6. Juan Stevens's Avatar
    I didnt even think of that. thanks a lot. i wonder why they put the boost so high for default.
    02-26-2013 02:51 PM
  7. VelJharig's Avatar
    I ran across this same issue when setting up my Surface Pro for video conferencing apps. Default mic input had mic boost set to max, which generated lots of input noise. After reducing it to 0.0 DB, and then adjusting the mic level, people are reporting that mic quality for VC almost as good as my Sennheiser headset - very impressive for a built-in boundary mic. I'm not sure that an app (looking at you, Skype... with your auto-adjusting gain setting by default) didn't muck with the settings before I started testing audio, so it may not be set that high by default.
    Sent from my SGH-T899M using Board Express
    02-26-2013 06:48 PM
  8. dagozuniga's Avatar
    I too have experienced some terrible mic issues with the surface pro 3. I just purchased it and did a webinar through google hangout and when I went to preview the recording on YouTube the audio on my end made me sound like I was some demonic monster....lol. It was horrible. I actually used my yeti microphone which sounds amazing when I use my macbookl pro to do a webinar. I then did another webinar without the yeti microphone and I used the internal mic on the surface pro 3 and it was a little better but sound so bad.... this is really a deal breaker for me since I wanted to have a small mobile computer that I could do webinars with. Has there been any luck in resolving this issue? I just adjusted my mic setting as some of these post have recommended. I will run another test to see what happens. Are there any recommendations of any external mics that works great with the surface pro 3? I need super clear clarity. There is nothing more annoying then bad sound. Thanks!
    08-08-2015 06:43 PM

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