1. Arsenic17's Avatar
    My 128GB Pro has been working perfectly since I got it about a month ago. I got forced into updating when I restarted it yesterday. After the update, I recorded a couple short videos on my Surface, then just let it go to sleep. A few hours later I went back to it, and it wouldnt turn on. Nothing I can do will turn it on. It is bricked. It is getting power, the white LED is on. And I also let it charge all night, but again this morning it did not work either. It is already on the way back to be exchanged via Microsoft. Someone is gonna pay if I get another defective device. Also, if I dont get my replacement by April 17, I will kill someone. I got the device to take with me on a long international trip that begins on April 18 and goes to June 8. If I dont have a computer for this trip, I will make Microsofts life ****. Thanks for reading! :)

    It is a damn shame that you have to be careful about downloading updates. That is a tad unacceptable. I knew I shouldnt have updated.Be warned.
    03-30-2013 10:35 AM
  2. pdch's Avatar
    Do you get anything when trying to turn it on?
    03-31-2013 08:08 AM
  3. Arsenic17's Avatar
    No nothing at all. Just a blank screen. I used a flashlight to check if the backlight went but that wasn't it. Also connected the device to a monitor and nothing came up. So I guess it was done. Mailed it back on Saturday. Hopefully get a replacement soon
    03-31-2013 05:07 PM
  4. mitchellvii's Avatar
    Hold the volume up button down while you press power until the Surface logo pops up. It will boot into BIOS then restart it from there. Although some updates have caused an issue or two, there are no widespread reports of bricking.
    04-28-2013 11:40 AM

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