Is your surface in process or has it shipped

GekkoAce

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My email receipt says "Pre-order release date: your order will be delivered by 10/26" so... I hope i get it a day or two early :)
 

joeaux

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"In Process..." Sheesh. I can't stand it. Preordered the Surface RT and a Lumia 920. I can't freakin' stand it.
-joe-
 

Scout_313

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I just ordered mine on Friday night, but it says "In Process." Maybe with any luck, I'll get it Friday but I'm not counting on it by any means.
 

EDDS

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Does anyone know who the MSFT store use for delivery in the UK?

I know MSFT ExpertZone uses DHL, but not sure if the MSFT store uses the same.

And also, will we get a tracking number?
 

stephen_az

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I just ordered mine on Friday night, but it says "In Process." Maybe with any luck, I'll get it Friday but I'm not counting on it by any means.

That all depends on whether the receipt says "Product release date: your order will be delivered by 10/26." If it doesn't say that then it will almost certainly not be delivered on 10/26....
 

kregstrong

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If I forgot to sign in to my live account when I ordered, is there anyways to check my order and see if its processing or whatever?

Sent from my SCH-I535 using Tapatalk 2
 

Vallos

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If I forgot to sign in to my live account when I ordered, is there anyways to check my order and see if its processing or whatever?

Sent from my SCH-I535 using Tapatalk 2
I did not sign in when I ordered either. But when I logged into the store using my Live ID, and checked my order history, it was present. I believe it recognized my name and credit card, which is the the same card I use for my Xbox Live and Xbox Music Pass. Another possible link was the email I used which is my primary Microsoft email account. Trying logging into Microsoft Store using the email you used for the order and check your order history.
 

Vallos

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I was just chatting with customer service. Her answer is pretty much standard procedure, but I thought it prudent to relay this information.

Casey: I will be happy to check when you will receive the Surface you have pre-ordered.
Casey: May I have your order number please?

You: Thank you. MSXXXXXXXXX
Casey: Thanks . Let me pull up the order.
Casey: May I just confirm if you ordered the surface with cover or the one without a cover?

You: With cover.
Casey: Alright, please expect the delivery on 10/26.
You: Thanks. Will my order page be updated with a tracking number once it ships?
Casey: Yes, that's right.
You: Great. Thank you for you assistance. Have a great day.
 

gravage

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Has anyone's credit card actually been charged? Mine hasn't. I figured they'd charge when they ship, but mine isn't even showing a hold transaction.
 

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