How to do a hard reset/restore to factory

mane3215

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Apr 5, 2012
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I accidentally put the wrong email in and I cant for the life of me find out how to correct it. I want to start fresh like I just turned it on. Can anyone help me with a factory reset?

Thanks ahead!
 

mane3215

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go to settings, general and scroll down, there is a reset/refresh button that will blow everything away.

Thanks man, where is the settings? If I swipe from the right I have a settings but there are only 3 options, none general and if I go into the apps list there is not settings there either? Man, Im tech savy I feel like an idiot =)
 

fwaits

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Thanks man, where is the settings? If I swipe from the right I have a settings but there are only 3 options, none general and if I go into the apps list there is not settings there either? Man, Im tech savy I feel like an idiot =)

You don't have an item in the app list (right from main start tile screen) that is called Settings with a gear icon? And if you do and you open it, what shows up? You should have a long list of things inside including 'about'. Inside about is an option to reset your phone back to factory defaults (still same OS revision though).
 

mane3215

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You don't have an item in the app list (right from main start tile screen) that is called Settings with a gear icon? And if you do and you open it, what shows up? You should have a long list of things inside including 'about'. Inside about is an option to reset your phone back to factory defaults (still same OS revision though).

Yes, when I am on the main home page when I swipe in from the right side of the screen I have settings gear at the bottomwhen I click on the all I have for options are: Start (grayed out), Tiles and Help.

At the very bottom of the pane I see my network, speaker, screen, notifications, power and keyboard.
 

mane3215

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I found it, thank you guys! Had to click on the "change profile" up on the top right to get into pc settings, then general from there.

Thanks!
 

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