1. mane3215's Avatar
    I accidentally put the wrong email in and I cant for the life of me find out how to correct it. I want to start fresh like I just turned it on. Can anyone help me with a factory reset?

    Thanks ahead!
    10-26-2012 02:20 PM
  2. inteller's Avatar
    go to settings, general and scroll down, there is a reset/refresh button that will blow everything away.
    10-26-2012 02:23 PM
  3. mane3215's Avatar
    go to settings, general and scroll down, there is a reset/refresh button that will blow everything away.
    Thanks man, where is the settings? If I swipe from the right I have a settings but there are only 3 options, none general and if I go into the apps list there is not settings there either? Man, Im tech savy I feel like an ***** =)
    10-26-2012 02:30 PM
  4. fwaits's Avatar
    Thanks man, where is the settings? If I swipe from the right I have a settings but there are only 3 options, none general and if I go into the apps list there is not settings there either? Man, Im tech savy I feel like an ***** =)
    You don't have an item in the app list (right from main start tile screen) that is called Settings with a gear icon? And if you do and you open it, what shows up? You should have a long list of things inside including 'about'. Inside about is an option to reset your phone back to factory defaults (still same OS revision though).
    10-26-2012 02:45 PM
  5. mane3215's Avatar
    You don't have an item in the app list (right from main start tile screen) that is called Settings with a gear icon? And if you do and you open it, what shows up? You should have a long list of things inside including 'about'. Inside about is an option to reset your phone back to factory defaults (still same OS revision though).
    Yes, when I am on the main home page when I swipe in from the right side of the screen I have settings gear at the bottomwhen I click on the all I have for options are: Start (grayed out), Tiles and Help.

    At the very bottom of the pane I see my network, speaker, screen, notifications, power and keyboard.
    10-26-2012 02:49 PM
  6. mane3215's Avatar
    I found it, thank you guys! Had to click on the "change profile" up on the top right to get into pc settings, then general from there.

    Thanks!
    10-26-2012 02:54 PM
  7. Derrick2014's Avatar
    I want to hard reset my windows phone
    12-02-2014 01:01 AM
  8. AV2RY's Avatar
    I want to hard reset my windows phone
    Power + Volume Up. Hold them 'til your phone vibrates, ~10sec
    12-02-2014 01:11 AM
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