Sometimes I launch 'Settings' from the charm bar or any app on the start screen, my surface freezes for a minute and the app fails to run.
Not very frequently. About 1~3 times a day, but pretty annoying me.
I don't think this is a hardware issue because the event viewer shows me clearly "explorer.exe" has a problem.
I copied the details of the error.
My Surface is 32GB with touch cover and all settings are normal except for the language.
Not very frequently. About 1~3 times a day, but pretty annoying me.
I don't think this is a hardware issue because the event viewer shows me clearly "explorer.exe" has a problem.
I copied the details of the error.
Faulting application name: explorer.exe, version: 6.2.9200.16433, time stamp: 0x50762eec
Faulting module name: MSCTF.dll, version: 6.2.9200.16384, time stamp: 0x50107f42
Exception code: 0xc0000005
Fault offset: 0x00018039
Faulting process id: 0x12a0
Faulting application start time: 0x01cdcfa9fc37b88e
Faulting application path: C:\windows\explorer.exe
Faulting module path: C:\windows\system32\MSCTF.dll
Is there anyone has the same issue? Well, I haven't read something like this, but I guess I am not alone.Faulting module name: MSCTF.dll, version: 6.2.9200.16384, time stamp: 0x50107f42
Exception code: 0xc0000005
Fault offset: 0x00018039
Faulting process id: 0x12a0
Faulting application start time: 0x01cdcfa9fc37b88e
Faulting application path: C:\windows\explorer.exe
Faulting module path: C:\windows\system32\MSCTF.dll
My Surface is 32GB with touch cover and all settings are normal except for the language.