1. paulmd's Avatar
    Hi all

    My Surface is stuck at the Surface boot screen and I can't get it into recovery so I've organised a swap with MS.
    Has anyone had similar and know how long it took for the replacement to arrive?
    Thanks
    PD
    12-15-2012 05:11 AM
  2. sudakoma's Avatar
    My advance replacement in the UK took 5 days from arranging the replacement on Thursday to having it delivered via UPS the following Tuesday. Hope this helps.
    paulmd likes this.
    12-15-2012 06:33 AM
  3. paulmd's Avatar
    So I logged the service call on Friday evening, replacement will be here Tuesday before 12noon. Not bad at all and totally hassle free. Well done MS.
    sudakoma likes this.
    12-17-2012 02:51 PM
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